Amy Cormier Flowers

• Built customer engagement through clear, informative product demonstrations, tutorials, and personalized recommendations that resonate with target audiences.
• Translated complex product information into accessible explanations, enabling audiences to understand options and make informed purchasing decisions.
• Develop and maintain professional relationships with brands while managing multiple projects, deadlines, and deliverables.
• Recognized customer interests and purchasing considerations, creating relevant recommendations that enhanced customer satisfaction and supported sales conversion.
• Manage business communications, project requirements, content production, and performance tracking across multiple digital platforms.
• Demonstrate adaptability by learning new digital tools, platform procedures, and changing requirements.

• Developed social media strategies for independent clients and brand goals.
• Managed content calendars across Instagram, Facebook, LinkedIn, and TikTok.
• Wrote engaging captions, posts, and campaign messages for diverse audiences.
• Designed visual content using Canva and Adobe Creative Cloud tools.
• Scheduled posts through Hootsuite and Buffer for consistent publishing.
• Coordinated with clients to align social media content and brand voice.
• Managed the daily operations of all assigned social media accounts.

● Provided personalized photography services for families, children, holiday portraits, and professional headshots.

● Consulted with clients to understand their preferences, communicate service options, and deliver an experience tailored to individual needs.

● Managed client communications, scheduling, project requirements, and delivery deadlines.

● Maintained professional client relationships through clear communication, reliability, and attention to detail.

● Managed the administrative and organizational responsibilities associated with independent client projects.

● Worked directly with customers to understand their preferences and translate individual requests into personalized products.

● Guided customers through available design options, helping them make informed decisions about customized purchases.

● Managed detailed design requirements while balancing customer expectations, production considerations, and accuracy.

● Developed proficiency with specialized design software through independent learning, demonstrating initiative and the ability to master unfamiliar technology.

● Supervised two direct reports while maintaining responsibility for customer projects and design-related operations.

● Supported recruiting and staffing operations for a seasonal workforce of more than 500 employees.

● Coordinated hiring logistics, employee scheduling, and attendance tracking to streamline recruitment processes.

● Maintained organized employee information and supported the accurate completion of routine administrative processes.

● Managed multiple responsibilities in fast-paced, deadline-driven environment, ensuring organizational efficiency and reliability.

● Liaised with employees and management to address staffing needs and ensure smooth daily operations.