Amy Cupples
West Memphis,AR
Summary
Highly-motivated and hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer/employer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Residential/Office Cleaner
Self Employed Services
West Memphis, Arkansas
02.2013 - Current
- Provided high-quality cleaning to residential homes and office spaces.
- Utilized attention to detail to ensure cleanliness and organization in all environments.
- Implemented effective time management skills to complete tasks efficiently and accurately.
Secretary
Schneider Trucking
West Memphis, Arkansas
2010 - 2012
- Provided administrative support to the office manager and other staff members.
- Liaised between drivers and dispatchers to assist drivers with logistics questions or problems, coordinate over-the-road drug testings, and provide on site event planning.
Returns Coordinator
Kuehne+Nagel
Southampton, MS
2003 - 2005
- Received and processed customer returns, ensuring accuracy of product information.
- Organized returned products for inspection and restocking.
- Investigated customer complaints regarding damaged or incorrect items received.
Billing Specialist
Exel Logistics
Collierville, AR
2002 - 2005
- Reviewed bills of laden to ensure accuracy of billing information and customer data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Answered customer inquiries regarding billings, payments, account status.
Education
High School Diploma -
The Academies Of West Memphis Charter School
West Memphis, ARSome College (No Degree) - Information Technology
Mid South ASU
West MempisSome College (No Degree) -
Morehead State University
Morehead, KYSkills
- Payment posting
- Schedule Management
- Spreadsheet Management
- Accounts receivable and payable
- Multi-Line Phone Systems
- Prioritization and time management
Custom
Other Experience:
Kroger - Cashier
Public Defender's & Law Office - Secretary
UTMG - Medical Billing, Scheduling, Triage, Multi-phone operating
Timeline
Residential/Office Cleaner
Self Employed Services
02.2013 - Current
Secretary
Schneider Trucking
2010 - 2012
Returns Coordinator
Kuehne+Nagel
2003 - 2005
Billing Specialist
Exel Logistics
2002 - 2005
High School Diploma -
The Academies Of West Memphis Charter School
Some College (No Degree) - Information Technology
Mid South ASU
Some College (No Degree) -
Morehead State University