Amy Dawson
Queen Creek,AZ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
14
14
years of professional experience
Work History
Sales Associate
Curaleaf
01.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers place orders, introduced and educated customers and staff on new products and checked store system for merchandise at other store locations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies and the Department of Health regulations, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate daily audit in compliance with the DOH, and assisted in resolving discrepancies.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Social Media Content Advisor
Content Now
02.2016 - 12.2021
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
Producer, Editor, Writer, Live Event Videographer
EEM/KSM (Cable TV Show)
11.2009 - 06.2016
- Oversaw production and post-production processes, including lighting, audio, video editing, graphics and sound mixing, to ensure a polished final product.
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Led brainstorming sessions with creative teams to develop unique story concepts that resonated with target audiences.
- Oversaw selection of music and sound effects, enhancing emotional impact of productions.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Wrote scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Education
High School Diploma -
Ridley High School
Ridley Park, PASkills
- Exceptional customer service
- Excellent people skills
- Teamwork and Collaboration
- Problem-solving skills
- Verbal/written communication
- Cash Handling Accuracy
- Conflict Resolution
- Upselling
- Sales Goals Attainment
Timeline
Sales Associate
Curaleaf
01.2022 - 03.2024
Social Media Content Advisor
Content Now
02.2016 - 12.2021
Producer, Editor, Writer, Live Event Videographer
EEM/KSM (Cable TV Show)
11.2009 - 06.2016
High School Diploma -
Ridley High School