Amy Decker
Asheville,North Carolina
Summary
Knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Looking for a Pest Control Technician role at a company with a high potential for growth.
Overview
4
4
years of professional experience
Work History
Pest Technician
Gregory Pest Solutions
01.2021 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols
- Responded to customer inquiries and complaints regarding pest control services and solutions
- Prepared reports and kept detailed records of pest control activities
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates
- Conducted property and building walk-through to assess conditions, identify infestations, and isolate sources
- Successfully conducted integrated pest management practices in residential, commercial and industrial settings
Kitchen
Hemingway's Cuba Restaurant
04.2019 - 01.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory
- Developed kitchen staff through training, disciplinary action, and performance reviews
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Verified prepared food met standards for quality and quantity before serving to customers
Education
Bachelor of Science - Hospitality And Business
Pennsylvania School of Technology
Williamsport07.2016
Skills
- Team Oversight
- Service Ticket Management
- Vendor Contracts
- Home Inspections
- Pest Removal
- Complex Problem-Solving
- Pest Identification
- Product Knowledge
- Critical Thinking
- Preventive Measures
- Customer Safety
- Operations Management
Additional Information
Have the training and knowledge to service audited accounts and the critical thinking for detailed notes and description of inspections, conditions, and structural/sanitation issues
Timeline
Pest Technician
Gregory Pest Solutions
01.2021 - Current
Kitchen
Hemingway's Cuba Restaurant
04.2019 - 01.2021
Bachelor of Science - Hospitality And Business
Pennsylvania School of Technology