Amy Dickson
Summary
Adept at enhancing pharmacy operations, I leveraged problem-solving skills and workflow optimization at McLeod Regional Medical Center, significantly reducing STAT order turnaround times. My expertise in manual and automated medication dispensing, coupled with a commitment to HIPAA compliance, underscores my ability to improve patient care and team efficiency.
Upbeat, detail-focused professional with solid foundation in regulatory compliance and risk management.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician/ Compliance Officer
HomeRx Healthcare
07.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
McLeod Regional Medical Center
01.2017 - 07.2017
- Improved workflow efficiency through regular maintenance of automated dispensing systems and equipment troubleshooting as necessary.
- Demonstrated expertise in specialty areas such as oncology or pediatrics through targeted training programs leading to enhanced patient care.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Trained new technicians in proper sterile compounding techniques, increasing overall team efficiency and accuracy.
- Reduced turnaround time for STAT orders by prioritizing workload efficiently and utilizing resources effectively.
Education
High School Diploma -
Shaler Area High School
Shaler, PASkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy and customer records management
- Manual and automated medication dispensing
- Compounding techniques
- Aseptic techniques
- FDA and HIPAA compliance
- Prioritization and organization
- Sterile technique proficiency
- Patient safety
- USP 800 compliance
- Dosage calculation
- Cleaning and sanitizing
- Reliability
- Recordkeeping and documentation
Work Preference
Desired Job Title
Pharmacy TechnicianWork Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Healthcare benefitsPaid time offPaid sick leaveWork-life balanceTimeline
Pharmacy Technician/ Compliance Officer
HomeRx Healthcare
07.2017 - Current
Certified Pharmacy Technician
McLeod Regional Medical Center
01.2017 - 07.2017
High School Diploma -
Shaler Area High School
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