Amy Diop
New York,USA
Overview
8
8
years of professional experience
Work History
Flight Attendant
Endeavor Air
08.2023 - 01.2026
- Ensure the safety and comfort of all passengers throughout all phases of flight.
- Conduct preflight safety checks and demonstrate emergency procedures.
- Collaborate with flight crew to maintain compliance with FAA regulations.
- Respond promptly and effectively to passenger needs and in-flight situations.
- Provide high quality customer service, including meal and beverage service.
DENTAL FRONT DESK RECEPTIONIST
Washington Heights Dental
New York, NY
02.2023 - 01.2025
- Streamlined patient check-in process, reducing wait times and enhancing overall satisfaction. Managed appointment scheduling, ensuring optimal utilization of dentists' time.
- Maintained patient records and efficiently handled insurance claims, minimizing errors and expediting reimbursements for the practice.
- Making positive relationships with patients, dental staff, and insurance providers, creating a welcoming atmosphere and facilitating smooth operations.
SECURITY SPECIALIST
Target
New York City
03.2020 - 12.2023
- Collaborated with management to report incidents, document thefts, and prepare comprehensive reports.
- Monitored security cameras to identify and address potential security risks.
- Reviewed system logs regularly to ensure compliance with established policies and procedures.
- Supported loss prevention efforts by enforcing security measures effectively.
SUPERVISOR
Starbucks
New York, NY
05.2020 - 09.2023
- Managed store operations, ensuring optimal inventory and cleanliness.
- Trained staff for consistent, efficient beverage preparation.
- Led team to deliver outstanding customer service in busy setting.
FRONT DESK COORDINATOR/ASSISTANT ART TEACHER
Children Museum Of Arts
New York City
09.2017 - 12.2021
- Managed front desk, ensuring smooth visitor flow and communication with parents.
- Assisted in art classes, fostering creativity and skill development.
- Enhanced engagement through interactive art projects.
- Improved visitor satisfaction with efficient service.
- Supported educational programs, contributing to a positive learning environment.
Education
ASSOCIATE IN APPLIED SCIENCE - NURSING
City College of Technology
New York, NY01.2026
CERTIFIED IN ALLIED HEALTH - CENTRAL STERILE PROCESSING TECHNICIAN
Borough of Manhattan Community College
New York, NY01.2025
Skills
- Project Management
- Computer Literacy
- Inventory Management
- Conflict Resolution
- Interpersonal Communication
- Hospitality
- Event Planning
- Customer Engagement
- Team Leadership
INTERNSHIPS
- ASSISTANT PROJECT MANAGER Feb 2018 - Apr 2018
- Future and Options New York City
- Conducted fashion classes and crafted innovative model designs.
- Instructed children aged seven to twelve in sewing machine techniques.
- Managed stage setups for fashion shows, overseeing decorations and invitations.
Timeline
Flight Attendant
Endeavor Air
08.2023 - 01.2026
DENTAL FRONT DESK RECEPTIONIST
Washington Heights Dental
02.2023 - 01.2025
SUPERVISOR
Starbucks
05.2020 - 09.2023
SECURITY SPECIALIST
Target
03.2020 - 12.2023
FRONT DESK COORDINATOR/ASSISTANT ART TEACHER
Children Museum Of Arts
09.2017 - 12.2021
ASSOCIATE IN APPLIED SCIENCE - NURSING
City College of Technology
CERTIFIED IN ALLIED HEALTH - CENTRAL STERILE PROCESSING TECHNICIAN
Borough of Manhattan Community College