Amy Dunek
Sparta,WI
Summary
Qualified and knowledgeable Registered Nurse experienced in QA processing exams for OPTUM serve. Successful in providing accurate QA and working well able to use critical thinking and nursing judgement to make essential decisions in a timely manner. Recognized for collaborating well with other team members and management to maintain top-notch product for our customers.
Overview
11
11
years of professional experience
Work History
Quality RN
Optum Serve
La Crosse, WI
08.2013 - Current
- Evaluate/assess clinical exams that have been performed for accuracy and to ensure documentation reflects the highest clinical standards, as evidenced by a precise current clinical picture of the employee/Service member/veteran being examined.
- Document test results and evaluate them for accurate clinical accuracy.
- Call out and take calls from employees to educate on follow-up processes needed when results are not meeting clinical standards.
- Take action and report when high risk is identified.
- Complete computer system-generated tasks to process exam documentation and return to customer in a timely fashion.
- Collaborate with team to enhance customer and employee/servicemember/veteran experience, to ensure best practices and outcomes for the group.
Education
Associate Degree in Nursing -
Western Technical College
La Crosse, WI05-2007
High School Diploma -
Sparta High School
Sparta, WI05-1993
Skills
- Clinical judgment
- Quality Improvement
- Medical assessment
- Lab result interpretation
- Collaboration
Timeline
Quality RN
Optum Serve
08.2013 - Current
Associate Degree in Nursing -
Western Technical College
High School Diploma -
Sparta High School
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