Amy Duvall
Muldrow,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, detail oriented, with exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Vault 1906
Van Buren, AR
05.2023 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Lead Bartender
Captain John's
McAlester, OK
01.2018 - 09.2022
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Verified the age of customers purchasing alcoholic beverages.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Education
Certified Professional Coder - Medical Billing And Coding
Oklahoma State University - Oklahoma City
Oklahoma City, OK03-2024
Some College (No Degree) - General Studies
Connors State College
Warner, OKSkills
- Performance Improvement
- Health codes compliance
- Inventory Control
- Customer Relationship Management (CRM)
- Basic accounting
- Point of Sale (POS) system operations
- Exceptional customer service
- Team Leadership
Certification
- Upcoming Certified Professional Coder exam
Achievements
- Completed Medical Billing and Coding coursework four months ahead of schedule with finishing overall grade of 98.7%
Timeline
Server
The Vault 1906
05.2023 - Current
Lead Bartender
Captain John's
01.2018 - 09.2022
Certified Professional Coder - Medical Billing And Coding
Oklahoma State University - Oklahoma City
Some College (No Degree) - General Studies
Connors State College
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