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Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.

Dedicated professional with 8 years of experience, including a customer service role at Humana/Concentrix, seeking a customer support position. Expertise in accurate data entry, policy processing at Total Med/Centene, and maintaining high customer satisfaction. Proven ability to manage sensitive information, adhere to compliance standards, and deliver exceptional service. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.


  Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.
  Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 30 WPM
  Skills: Dependable; Trustworthy; Willing to learn new things; Customer Service oriented; Able to work independently
  Honors/Awards: Ultimate Medical Academy Dean's List, Ultimate Medical Academy Honor Roll Willing to relocate: Anywhere


Task-focused professional, backed by value-added administrative, customer service, and medical insurance claims processor experience. Accustomed to working in a variety of high-volume, fast-paced environments and remote. Recognized ability to deliver results while maintaining strict confidentiality and attention to detail. Authorized to work in the US for any employer

AMY DUVALL

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