Amy E. Abbott
Lynch Station,United States
Summary
Motivated and compassionate individual seeking a Peer Recovery Specialist position, utilizing personal recovery experience and strong interpersonal skills to support individuals in achieving and maintaining long-term recovery. Committed to providing encouragement, resource connection, and advocacy in a client-centered environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Hill City Montessori School
Lynchburg, VA
09.2025 - Current
- Implemented lesson plans to support diverse learning styles and foster student engagement.
- Adapted instructional strategies to meet individual student needs and enhance understanding of core concepts.
- Utilized classroom management techniques to create a positive learning environment and minimize disruptions.
- Collaborated with permanent teachers to ensure continuity in curriculum delivery during absences.
- Maintained a safe and organized classroom environment, ensuring adherence to school policies and procedures.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Office Assistant/Invoicing
R. W. Bryant Contracting Inc.
Plymouth, MA
05.2016 - 06.2022
- Managed daily job scheduling for multiple fiber-optic installation crews
- Created Microsoft Office spreadsheets to organize schedules for optimum productivity
- Greeted and provided assistance to office guests and visitors
- Created and implemented a new invoice tracking system to monitor project progress
- Demonstrated proficiencies with telephone and office reception within a high-volume environment
- Utilized QuickBooks software to create, send & receive Invoices
- Oversaw invoicing, filing, and administrative systems
- Maintained records and project documentation accurately and efficiently
Administrative Assistant
Gosnold Behavioral Health
Falmouth, MA
10.2016 - 05.2017
- Managed large-scale mail merge projects, preparing and distributing personalized donor communications with a high level of accuracy and attention to detail
- Assisted in restructuring and improving the organization’s donor database to enhance efficiency and data organization
- Processed incoming donations, ensuring accurate record-keeping and proper documentation
- Developed and implemented a new filing system for donation records, improving organization and accessibility
- Maintained confidentiality while handling sensitive donor and organizational information
- Supported administrative operations in a fast-paced behavioral health environment
- Demonstrated strong organizational and multitasking skills while managing multiple projects simultaneously
Education and Training Office Assistant
Department of Labor Exeter Job Corps Academy
Exeter, RI
01.2014 - 01.2014
- Assisted Deputy Center Director using Microsoft Office operating system for data entry, planning and scheduling
- Operated multi-phone line system for communications and messages
- Utilized various office equipment to copy, collate, sort, fax and distribute documents as needed to assist Deputy Director
- Sorted and delivered incoming mail to appropriate supervisors and departments
- Detail, exemplary customer service delivery and team-player attitude
- Scheduled appointments and delivered communications and memorandums
- Performed computer data entry utilizing Microsoft Excel for tables, spreadsheets, and databases
- Served as first point of contact for students, faculty, staff or campus visitors
- Praised by Deputy Center Director for the quality and timeliness of reports, attention to detail
- Organized and filed paper forms and documents
Education
No Degree - Business Technology
Exeter Job Corps Academy United States Department of Labor
Exeter, RIHigh School Diploma - undefined
Falmouth High School
Falmouth, MA01-2013
Skills
- DBHDS-Approved 72-Hour Peer Recovery Specialist Training (Virginia)
- Microsoft Office Specialist (MOS); proficient in documentation, data entry, and maintaining client records
- Strong interpersonal and communication skills, with the ability to build trust and rapport in supportive environments
- Experience in customer service, demonstrating empathy, active listening, and problem-solving
- Skilled in written communication, including documentation, note-taking, and clear correspondence
- Experience managing high-volume phone communication in fast-paced environments
- Strong organizational and multitasking abilities, including scheduling and coordinating appointments
- Accurate data entry and record management, including maintaining organized and confidential information
- Ability to interpret and manage data for tracking and reporting purposes
- Proficient in basic software installation and general computer troubleshooting
- Typing speed of 50 WPM with high accuracy
Certification
- Microsoft Office Specialist - Office Powerpoint 2010
- Mircrosoft Office Specialist - Office Word 2010
- Microsoft Office Specialist - Office Excel 2013
- Certificate of Completion - Full Graduate of the Exeter Job Corps Academy
- United State Senator Jack Reed Certificate of Accomplishment
- Certificate of Special Congressional Recognition
- State of Rhode Island and Providence Plantations Senate Citation
- Certificate of completion - Basic Leadership Training Career Preparation Period
- Certificate - Highest Score on the TABE (Test of Adult Basic Education)
- Certificate of Completion - DBHDS Peer Recovery Specialist Training (72 Hours)
Languages
Spanish
Elementary
Timeline
Substitute Teacher
Hill City Montessori School
09.2025 - Current
Administrative Assistant
Gosnold Behavioral Health
10.2016 - 05.2017
Office Assistant/Invoicing
R. W. Bryant Contracting Inc.
05.2016 - 06.2022
Education and Training Office Assistant
Department of Labor Exeter Job Corps Academy
01.2014 - 01.2014
High School Diploma - undefined
Falmouth High School
No Degree - Business Technology
Exeter Job Corps Academy United States Department of Labor