Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amy Elizabeth Perdomo

Santa,ID

Summary

Dynamic and customer-focused a proven track record at Bowlero, excelling in fast-paced environments and adept at managing guest concerns with efficiency. Aim to enhance guest experiences and build connections with guests and staff.

Overview

1
1
year of professional experience

Work History

Front Desk , Porter

Bowlero
07.2023 - Current
  • Respond immediately and efficiently to any guest requests or concerns and promptly resolve issues.
  • Perform a series of closing duties at the end of the night (shut down and clean all 30 lanes, wash remaining dishes and close dish pit, restock and mop restrooms, take out remaining trash, etc.)
  • Greet guests for friendly, helpful service.
  • Maintain a clean and welcoming environment for guests through regular cleaning of lobby, lanes and restrooms.
  • Work efficiently in a fast paced environment during high volume periods
  • Greet guests at front desk and engage in conversation while managing check-in/check out.
  • Managing the waitlist with both people in person and over the phone.
  • Develop friendly relationships with regular guests.
  • Train new staff in both positions.
  • Help out in other positions by running food/drinks, restocking in the kitchen and fixing lanes.

Education

High School Diploma -

Saddleback
Santa Ana, CA
06-2022

Skills

  • Customer service
  • Flexible Schedule
  • Spanish fluency
  • Supply Stocking and Organization
  • Janitorial duties
  • Money Handling

Languages

Spanish
Native or Bilingual

Timeline

Front Desk , Porter

Bowlero
07.2023 - Current

High School Diploma -

Saddleback

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Amy Elizabeth Perdomo