Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amy Endicott

Arnold,MO

Summary

Dynamic Technology Service Center Clinical Lead at SSM Health St. Mary's Hospital, skilled in healthcare informatics and team management. Enhanced team performance through innovative training and development, fostering a culture of collaboration. Successfully resolved operational challenges, ensuring compliance with healthcare regulations while maximizing staff engagement and productivity.

Overview

1
1
year of professional experience

Work History

Technology Service Center Clinical Lead

SSM Health St. Mary's Hospital
08.2024 - Current
  • Collaborated with multidisciplinary teams to ensure compliance with healthcare regulations.
  • Enhanced team performance by providing regular supervision, training, and professional development opportunities.
  • Assisted with hiring processes for new team members, ensuring alignment with organizational values and skills requirements for high-quality colleague technical assistance.
  • Monitored performance metrics to ensure compliance with company standards.
  • Facilitated communication between departments to support project initiatives.
  • Resolved operational issues through effective problem-solving techniques.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

  • Developed and implemented process improvements to streamline daily tasks.

Education

No Degree - Elementary Education

Southeast Missouri State University
Cape Girardeau, MO

BBA - Organizational Leadership

Indiana Institute of Technology
Fort Wayne, IN
05-2027

Associate of Arts - Language Arts Education

Jefferson College
Hillsboro
05-2006

High School Diploma -

Fox Senior High School
Arnold, MO
05-1991

Skills

  • Healthcare informatics
  • Clinical expertise
  • Team management
  • Innovation and creativity
  • Staff development
  • Interdisciplinary collaboration
  • Clinical decision making
  • Healthcare regulations
  • HIPAA compliance
  • Provider enrollment
  • Documentation review
  • Meeting coordination
  • Coaching and mentoring
  • Staff management
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking

Accomplishments

  • Supervised team of 25 staff members.
  • Collaborated with team of Enterprise Application teams in the development of multiple clinical projects.
  • Achieved Quality Assurance through effectively helping with job and incident coaching.
  • Resolved product issue through user testing.

Timeline

Technology Service Center Clinical Lead

SSM Health St. Mary's Hospital
08.2024 - Current

No Degree - Elementary Education

Southeast Missouri State University

BBA - Organizational Leadership

Indiana Institute of Technology

Associate of Arts - Language Arts Education

Jefferson College

High School Diploma -

Fox Senior High School
Amy Endicott