Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Esplin

Cedar City,UT

Summary

Results-oriented professional with experience in high-volume customer service environments. Skilled in effective communication and issue resolution, consistently providing outstanding service while adapting to changing demands in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Call Center Representative

Becklar
Cedar City, Utah
04.2025 - Current
  • Managed high volume inbound calls, addressing customer inquiries efficiently.
  • Resolved customer issues promptly while maintaining a positive service experience.
  • Maintained high levels of professionalism while interacting with customers via phone or email.

Server

Applebees
Cedar City, Utah
08.2022 - 11.2025
  • Greeted guests warmly and facilitated smooth seating arrangements.
  • Managed reservations using digital booking systems efficiently.
  • Provided excellent customer service by anticipating customer needs.

Server/Host

Rockin Pig Saloon
Eureka Springs, Arkansas
10.2020 - 07.2022
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took orders accurately and communicated them to kitchen staff promptly.
  • Served food and beverages to guests while ensuring satisfaction throughout meals.

Education

Berryville High School
Berryville, AR

Skills

  • Call handling
  • Customer support
  • Customer relationship management
  • Adaptability to change
  • Problem solving
  • Teamwork
  • Multitasking

References

References available upon request.

Timeline

Call Center Representative

Becklar
04.2025 - Current

Server

Applebees
08.2022 - 11.2025

Server/Host

Rockin Pig Saloon
10.2020 - 07.2022

Berryville High School

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