Amy Estrada
Dobson,NC
Summary
Dynamic professional with extensive experience in patient care at Bayada Home Health Care. Proficient in blood collection and analysis, ensuring strict adherence to universal precautions. Bilingual communicator focused on enhancing patient independence and well-being through compassionate care and precise documentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Carolina Carports
Dodson, NC
10.2024 - Current
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Verified visitors' identification cards before allowing access to the building.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Phlebotomy Student
Northern Regional Hospital
Mount Airy , NC
04.2025 - 05.2025
- Consistently practiced universal precautions when handling blood samples.
- Performed venipunctures on patients of all ages.
- Verified patient information before collecting specimens from them.
- Collected, labeled, and stored blood samples according to established protocols.
- Operated centrifuges, microscopes, and other laboratory equipment as needed.
- Ensured that patient identification was verified prior to collecting specimens.
CNA
Bayada Home Health Care, ESA
Elkin, NC
10.2023 - 04.2024
- Educated patients on self-care techniques that would help them maintain their independence.
- Documented patient care services by charting in designated areas.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
High School Diploma -
Surry Central High School
Dobson05-2023
Skills
- Patient care and support
- Blood collection and analysis
- Universal precautions adherence
- Vital sign monitoring
- Medical documentation
- Customer service excellence
- Bilingual communication
Certification
- CNA Certification
Languages
Spanish
Professional
Timeline
Phlebotomy Student
Northern Regional Hospital
04.2025 - 05.2025
Receptionist
Carolina Carports
10.2024 - Current
CNA
Bayada Home Health Care, ESA
10.2023 - 04.2024
High School Diploma -
Surry Central High School
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