Amy Firmin
New Iberia,LA
Summary
Knowledgeable registered nurse with solid background in providing high-quality patient care in various settings. Successfully managed critical situations and collaborated with healthcare teams to ensure optimal outcomes. Demonstrated proficiency in patient assessment and crisis intervention.
Overview
19
19
years of professional experience
Work History
On Call RN Case Manager
Hospice of Acadiana
01.2017 - Current
- Patient Care Visits: Responds to calls for urgent or emergency care, assesses patient symptoms, and provides appropriate interventions based on hospice protocols.
- Symptom Management: Manages symptoms, including pain, nausea, and respiratory distress, to improve the patient’s comfort level.
- Family Support: Provides emotional support and education to family members and caregivers, explaining care processes and answering questions.
- Collaboration: Works with interdisciplinary team members, including doctors, social workers, and chaplains, to ensure holistic care.
- Documentation: Keeps detailed records of patient care, symptom management, and interventions for continuity of care.
- On-Call Responsibilities: Available to respond to patient needs after hours or during weekends, ensuring that care is accessible 24/7.
On Call RN Case Manager
Hospice Compasses
01.2015 - 01.2017
- Patient Care Visits: Responds to calls for urgent or emergency care, assesses patient symptoms, and provides appropriate interventions based on hospice protocols.
- Symptom Management: Manages symptoms, including pain, nausea, and respiratory distress, to improve the patient’s comfort level.
- Family Support: Provides emotional support and education to family members and caregivers, explaining care processes and answering questions.
- Collaboration: Works with interdisciplinary team members, including doctors, social workers, and chaplains, to ensure holistic care.
- Documentation: Keeps detailed records of patient care, symptom management, and interventions for continuity of care.
- On-Call Responsibilities: Available to respond to patient needs after hours or during weekends, ensuring that care is accessible 24/7.
Clinical Coordinator/Director
Iberia Medical Center
01.2008 - 01.2015
- Operational Management: Manages the scheduling, workflow, and daily operations of the same-day surgery unit to optimize patient throughput and minimize delays.
- Patient Care Coordination: Ensures pre-op and post-op care is consistent and meets quality standards, coordinating with surgeons, anesthesiologists, and nursing staff.
- Staff Supervision: Oversees, trains, and schedules nursing and support staff; responsible for hiring, performance evaluations, and continuous education.
- Policy Compliance: Ensures adherence to hospital policies, safety protocols, and healthcare regulations (e.g., Joint Commission standards).
- Budgeting and Resource Management: Manages the unit’s budget, including resource allocation, supply ordering, and financial oversight, to ensure cost-effective operations.
- Quality Improvement: Identifies areas for process improvement, implements quality assurance measures, and monitors patient outcomes to maintain high standards.
- Patient & Family Communication: Engages with patients and their families to answer questions and provide information on pre- and post-surgery procedures, addressing any concerns.
Med/Surg RN
Iberia Medical Center
01.2006 - 01.2008
- Patient Assessment: Conducts initial and ongoing assessments of patients’ physical and mental health, including vital signs, pain levels, and other clinical indicators.
- Medication Administration: Administers medications as prescribed, monitors for side effects, and ensures accurate documentation.
- Care Planning: Develops and updates individualized care plans based on patient needs, medical history, and doctor recommendations.
- Wound Care and Dressing Changes: Provides care for surgical or wound sites, including cleaning, dressing changes, and monitoring for infection.
- Monitoring and Documentation: Regularly monitors patient progress, records observations, and documents all care provided in the patient’s medical records.
- Patient Education: Educates patients and their families about conditions, treatments, medications, and self-care techniques.
- Collaboration with Healthcare Team: Works with doctors, physical therapists, dietitians, and other healthcare professionals to coordinate patient care and implement treatment plans.
Education
Bachelor of Science - Nursing
University of Louisiana at Lafayette
01.2002
Skills
- Vital signs monitoring
- Catheter Care
- IV Insertion
- End of life care
- Diabetes management
- Pressure Ulcer Prevention
- Oxygen therapy
- Medication and IV administration
- Patient Care
- Compassion and Empathy
- Strong Clinical Judgment
- Direct Patient Care
Timeline
On Call RN Case Manager
Hospice of Acadiana
01.2017 - Current
On Call RN Case Manager
Hospice Compasses
01.2015 - 01.2017
Clinical Coordinator/Director
Iberia Medical Center
01.2008 - 01.2015
Med/Surg RN
Iberia Medical Center
01.2006 - 01.2008
Bachelor of Science - Nursing
University of Louisiana at Lafayette
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