Amy Fleites
Miami,FL
Summary
~Passionate After-School Teacher with experience in fostering educational and engaging environments for students. Strengths include lesson planning, classroom management, and ability to cater to diverse learning styles. Known for creating fun, interactive activities that enhance student understanding while positively impacting overall academic performance.
~Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
4
4
years of professional experience
Work History
After-School Teacher
Pinecrest Cove Preparatory Academy
Miami, FL
08.2023 - Current
- Established relationships with parents to ensure open communication about their child's progress.
- Provided emotional support to children struggling with social or academic difficulties.
- Encouraged positive behavior through rewards and incentives.
- Assisted students in completing homework assignments and projects.
- Supervised a group of 10-15 children in an after school program setting.
- Implemented classroom rules and regulations in order to maintain order during class time.
- Monitored student progress and provided feedback to parents and guardians.
- Managed classroom resources and supplies, ensuring availability for all activities.
Customer Service Cashier
Publix
Miami, FL
06.2021 - 10.2024
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Southwest Miami Senior High School
Miami, FL05-2023
Some College (No Degree) - Nursing
Miami Dade College
Miami, FLSkills
- Homework assistance
- Behavior management
- Team collaboration
- Customer service
- Student engagement
- Safety management
- Homework support
- Excellent communication
- Safety procedures
- Multitasking Abilities
- Teamwork
- Sales transactions
- Cash handling
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
After-School Teacher
Pinecrest Cove Preparatory Academy
08.2023 - Current
Customer Service Cashier
Publix
06.2021 - 10.2024
High School Diploma -
Southwest Miami Senior High School
Some College (No Degree) - Nursing
Miami Dade College