Amy Flethcher
Sedro Woolley,WA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Stay at Home Mom
Career Break
05.2016 - Current
Bartender/Server
Sports Keg
01.2013 - 05.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Specialist
Best Buy
06.2008 - 07.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Education
Certification - Information Management And Data Science
Skagit Valley College
Mount Vernon, WA06.2024
Associate of Arts -
Skagit Valley College
Mount Vernon, WA06.2010
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Credit Card Payment Processing
- Retail Sales Customer Service
- Customer Relations
- Refund Processing
Refrences
- Catherine Wyman - SVC instructor - catherine.wyman@skagit.edu
- Kai Dupe - SVC instructor -
- Becki Sowold - former manager - 360-540-6194
Timeline
Stay at Home Mom
Career Break
05.2016 - Current
Bartender/Server
Sports Keg
01.2013 - 05.2016
Customer Service Specialist
Best Buy
06.2008 - 07.2010
Certification - Information Management And Data Science
Skagit Valley College
Associate of Arts -
Skagit Valley College