Amy Garcia Granillo
Sioux Center,IA
Summary
Dynamic and dedicated professional with a strong background in customer service at Culver's Restaurant. Proven ability to enhance team performance through collaboration and problem-solving. Fluent in Spanish, I excel in maintaining high food safety standards while adapting to fast-paced environments. Committed to delivering exceptional service and fostering positive dining experiences.
Overview
6
6
years of professional experience
Work History
Team Member
Culver's Restaurant
Sioux Center, IA
08.2020 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Trained new team members on menu items and operational procedures effectively.
- Implemented strategies for reducing wait times, enhancing overall dining experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Food and Nutrition Assistant
Sioux Center Health
Sioux Center, IA
08.2023 - 03.2024
- Assisted in meal preparation and plating to ensure nutritional standards met.
- Supported dietary staff in managing food inventory and storage protocols.
- Coordinated with kitchen team to maintain cleanliness and compliance with safety regulations.
- Delivered patient meal trays, ensuring accuracy of dietary restrictions and preferences.
- Trained new staff on food handling procedures and nutrition guidelines.
- Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
- Strengthened compliance with regulatory guidelines through regular attendance at mandatory training sessions related to food safety standards.
- Improved meal satisfaction by carefully preparing and serving nutritious food items in accordance with dietary guidelines.
Education
Business
Dordt University
Sioux Center, IASkills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Timeline
Food and Nutrition Assistant
Sioux Center Health
08.2023 - 03.2024
Team Member
Culver's Restaurant
08.2020 - Current
Business
Dordt University