Amy Gebhardt

Both the sales manager and the operations manager, leading a team of professionals sales, delivery, service, distribution, financials and accounting.

• Coached sales team to use social media, text, email, and the telephone to communicate with customers.
• Consulted customers to boost product sales and services.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Collaborated with team members to streamline workflow and improve operational efficiency.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on future sales and growth opportunities.
• Built efficient delivery routes to meet the needs of the customers.
• Oversaw all daily branch operations, ensuring adherence to company policies and procedures.
• Implemented safety protocols, contributing to a secure environment for staff and customers.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Monitored market trends to identify new business opportunities and capitalize on potential growth areas within Pacific Northwest.
• Built strong relationships with vendors, suppliers, and farmers.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Developed strong rapport with customers and created positive impression of business and lasting relationships.
• Answered customer questions about sizing, substitutions, and post harvest care.
• Delivered exceptional customer service, enhancing client satisfaction and loyalty.

• The Roy Houff Company - Wholesale Flowers Phoenix AZ
• Greenleaf Wholesale Florist - Wholesale Flowers Phoenix AZ
• Platz Floral Wholesale - Wholesale Florist South Elgin IL
• Kennicott Brothers Wholesale Florist -Chicago IL
• O'Brien The Florist - Elk Grove Village IL
• Gimer Greenhouses Arlington Heights IL
• Nelson's BoKay - Palatine IL