Amy Gendron
Westfield,MA
Summary
Accomplished outreach manager with a proven ability to analyze and improve program effectiveness. Successfully coordinated outreach initiatives that resulted in a significant increase in community participation by 20%. Strong communicator with expertise in preparing impactful reports and presentations for stakeholders. Ready to leverage my experience to further enhance community outreach programs.Experienced outreach support specialist with over a decade in community health initiatives, enhancing program engagement and client services. Proven track record in managing outreach projects that increased participation rates by 30%, demonstrating strong leadership and strategic planning skills. Adept at fostering relationships with stakeholders, ensuring effective communication and collaboration across teams. Committed to making a meaningful impact on community health, leveraging extensive expertise to drive successful outreach initiatives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Outreach
MHA
Westfield, MA
06.2004 - 12.2009
- Utilized CRM tools to track interactions and manage relationships with community partners and stakeholders.
- Conducted needs assessments to identify opportunities for outreach and program improvement.
- Created and maintained outreach materials, ensuring alignment with branding and messaging guidelines.
- Built and maintained partnerships with local organizations to expand outreach reach and resource sharing.
- Prepared reports and presentations to communicate outreach results and recommendations to management.
- Participated in community events to promote programs and foster relationships with potential partners.
- Initiated outreach programs that resulted in a 20% increase in community participation in services offered.
- Conducted follow-up surveys to gather feedback and improve outreach initiatives.
- Engaged with diverse community groups to ensure outreach efforts are inclusive and accessible.
- Developed and executed outreach strategies to engage target audiences and enhance program visibility.
Administrative outreach manager
BHN
Westfield, MA
01.2010 - 11.2025
- Analyzed outreach data to assess the effectiveness of programs, leading to a 15% improvement in engagement metrics.
- Trained and supervised outreach team members to ensure consistent messaging and effective execution of goals.
- Managed budgets for outreach programs, ensuring cost-effective use of resources while maximizing impact.
- Developed partnerships with local organizations to enhance resource sharing and collaboration efforts.
- Fostered a positive team environment that encouraged innovation and proactive problem-solving.
- Created and maintained an outreach calendar to streamline communication and optimize resource allocation.
- Coordinated and managed outreach events, resulting in a 30% increase in participant attendance compared to previous years.
- Cultivated relationships with key stakeholders and community partners to foster collaboration and support for initiatives.
- Developed and executed outreach strategies to enhance community engagement and expand organizational presence.
Education
Community health - undefined
Chicopee high school
12.2025
Skills
- Branding Alignment
- Diversity Inclusion
- Program Improvement
- Feedback Collection
- Innovation
- Budget Management
- Problem-Solving
- Goal Execution
- Time Management
- Communication Skills
- Stakeholder Engagement
- Partnership Development
- Event Coordination
- Resource Sharing
- Team Training
- Community Engagement
- Outreach Strategy Development
- Data Analysis
- Report Preparation
- Needs Assessment
- Relationship Building
Certification
- CPR/First Aid
- MAP
- CPI
Languages
English
Timeline
Administrative outreach manager
BHN
01.2010 - 11.2025
Outreach
MHA
06.2004 - 12.2009
Community health - undefined
Chicopee high school