Amy Gendron
Westfield,MA
Overview
21
21
years of professional experience
Work History
Outreach
MHA
Westfield, MA
06.2004 - 12.2009
- Utilized CRM tools to track interactions and manage relationships with community partners and stakeholders.
- Conducted needs assessments to identify opportunities for outreach and program improvement.
- Created and maintained outreach materials, ensuring alignment with branding and messaging guidelines.
- Built and maintained partnerships with local organizations to expand outreach reach and resource sharing.
- Prepared reports and presentations to communicate outreach results and recommendations to management.
- Participated in community events to promote programs and foster relationships with potential partners.
- Initiated outreach programs that resulted in a 20% increase in community participation in services offered.
- Conducted follow-up surveys to gather feedback and improve outreach initiatives.
- Engaged with diverse community groups to ensure outreach efforts are inclusive and accessible.
- Developed and executed outreach strategies to engage target audiences and enhance program visibility.
Administrative Outreach Manager
BHN
Westfield, MA
01.2010 - 11.2025
- Analyzed outreach data to assess the effectiveness of programs, leading to a 15% improvement in engagement metrics.
- Trained and supervised outreach team members to ensure consistent messaging and effective execution of goals.
- Managed budgets for outreach programs, ensuring cost-effective use of resources while maximizing impact.
- Developed partnerships with local organizations to enhance resource sharing and collaboration efforts.
- Fostered a positive team environment that encouraged innovation and proactive problem-solving.
- Created and maintained an outreach calendar to streamline communication and optimize resource allocation.
- Coordinated and managed outreach events, resulting in a 30% increase in participant attendance compared to previous years.
- Cultivated relationships with key stakeholders and community partners to foster collaboration and support for initiatives.
- Developed and executed outreach strategies to enhance community engagement and expand organizational presence.
Timeline
Administrative Outreach Manager
BHN
01.2010 - 11.2025
Outreach
MHA
06.2004 - 12.2009