Amy Giguere
Portland,OR
Summary
Experienced with warehouse management systems and inventory control. Utilizes effective space management techniques to optimize storage and workflow. Knowledge of coordinating with logistics teams to ensure timely and accurate order fulfillment. Aiming to leverage meticulous attention to detail and a track record of exceeding production targets in a challenging new role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Order Fulfillment
Hoodview Cannabis Distributing
05.2025 - Current
- Efficiently picked and packed customer orders according to established guidelines
- Maintained accurate inventory records by carefully documenting all incoming and outgoing products
- Collaborated with team members to ensure timely completion of daily order fulfillment targets
- Utilized handheld scanners and computer systems to track inventory levels and locate specific items for order fulfillment
- Performed quality checks on products before packaging, ensuring that only defect-free items were shipped to customers
- Assisted in the organization of warehouse space to optimize storage capacity and improve overall efficiency
- Collaborated with cross-functional teams (e.g., shipping, receiving) to coordinate smooth workflow between departments
- Maintained a clean work area at all times, adhering to sanitation standards set by the company
- Consistently met or exceeded daily/weekly/monthly production goals
- Participated in regular inventory counts to ensure accuracy of stock levels
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment, addressing concerns promptly.
Assistant Manager
Meraki Gardens
11.2024 - 01.2025
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 15-30 employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving industry standards and improving trim quality
- Conducted regular inventory checks to maintain accurate weights
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
Packaging & Production Specialist
Rose City Confections
04.2024 - 10.2024
- Managed the meticulous production and packaging process for a diverse range of cannabis products, ensuring strict compliance with industry regulations and quality standards.
- Coordinated the shipment of cannabis products, optimizing the distribution workflow to maintain product integrity and timely delivery.
Fulfillment Specialist
Groundworks Industries, Good Day Distro
11.2023 - 04.2024
- Packaged and labeled products adhering to state compliance regulations, maintaining a high standard of quality control.
- Coordinated efficiently with Sales, Purchasing, and Distribution teams to ensure accurate and timely order fulfillment.
- Streamlined order processing procedures, contributing to the overall enhancement of fulfillment operations.
Professional Driver
Radio Cab Co.
05.2021 - 08.2023
- Delivered safe and reliable transportation services, consistently meeting the needs of diverse clientele.
- Achieved recognition as Top Driver, demonstrating commitment to excellence in service and adherence to safety standards.
Amazon Delivery Associate
Red Horse Logistics
10.2020 - 04.2021
- Utilized handheld devices, smartphones, and GPS systems to efficiently track and manage package deliveries.
- Maintained safe vehicle operation and strict adherence to traffic laws, ensuring timely and reliable delivery service.
- Kept a clean driving record, contributing to a high standard of safety and professionalism in delivery tasks.
Packaging & Production Specialist
Honü Chocolates
05.2020 - 09.2020
- Managed the meticulous crafting and packaging of high-quality chocolates, ensuring adherence to stringent hygiene and quality standards in a multi-company commercial kitchen.
- Collaborated effectively with cross-company teams to optimize kitchen space utilization and production efficiency, maintaining seamless operations.
Packaging Technician
Lazarus Naturals
05.2019 - 03.2020
- Executed a variety of packaging tasks including filling, sealing, and labeling, maintaining adherence to operational guidelines under the direction of the Production Supervisor.
- Conducted line clearances and performed qualitative checks to ensure batch integrity, and documented outcomes to uphold quality control standards.
- Collaborated with the Quality Assurance Department to identify and rectify non-conforming products and packaging materials, ensuring compliance with established food safety and quality protocols.
Production Line Lead
Cura Cannabis Solutions
09.2018 - 04.2019
- Managed the seamless operation of production lines, ensuring accurate measurement and allocation of ingredients for daily output, while meticulously maintaining production records, logs, and schedules.
- Oversaw packaging processes, verifying product specifications were met, and contributed to e-commerce and shipping tasks, upholding company standards for quality and efficiency.
Customer Service Representative
Simple Online Bank
01.2018 - 07.2018
- Delivered high-quality customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
- Maintained compliance with banking policies, procedures, and regulatory guidelines, ensuring accurate information was provided to customers.
- Recommended banking products effectively, contributing to customer awareness and potentially increasing the adoption of services.
Budtender
Paradise Found & Kaya Shack
07.2016 - 01.2018
- Provided expert guidance on Oregon State laws for recreational marijuana sales, ensuring full legal compliance and educating customers on regulations.
- Delivered exceptional customer service by leveraging in-depth product knowledge to recommend and sell products that best met individual customer needs.
- Managed inventory, maintained store cleanliness, and monitored cash flow, while proficiently utilizing the CTS Tracking System (METRC) for accurate record-keeping.
Payroll & Billing Clerk
Pro Truck Lines - Pacific States Trucking
06.2015 - 01.2016
- Processed payroll and managed expense records, including gas receipts and mileage reports for a diverse group of employees encompassing drivers and office personnel.
- Handled Bill of Ladings and collected driver manifests post-delivery, while providing daily support in dispatch and logistics, maintaining up-to-date scheduling for drivers.
Reception/Front Office/Sales Clerk
Glass Alchemy Ltd.
10.2011 - 01.2014
- Managed the reception area, efficiently handling phone, online, and walk-in sales queries, along with processing purchase orders, generating sales orders, and issuing invoices; ensured timely distribution of customer statements monthly.
- Maintained inventory integrity through vigilant monitoring, data entry, and conducting monthly audits; provided customer support by responding to inquiries and processing payments utilizing various Customer Relationship Management systems.
Guest and Office Services Clerk
Ball Janik LLP
09.2008 - 04.2011
- Conducted thorough maintenance and organization of firm's common spaces, ensuring a professional environment and efficient operations.
- Managed logistics for conference room bookings across various levels, including the preparation of necessary materials and maintenance of office equipment inventory.
Education
General Education (GED) -
High School
12.2003
Skills
- Effective Communication
- Leadership
- Inventory Control
- Production and Packaging operations
- Quality Assurance
- Sanitation
- Process improvement
- Priority management
- Safety compliance
- Workflow management
- Machine setups
- Machine operation
- Reliable order fulfillment
- Shipping coordination
- Health and safety regulations
- Machine setup and shutdown
Certification
- Food Handler Certification October 2023 to Present
- OLCC Service Permit
- Driver's License
- OLCC Marijauna Workers Permit November 2024 to November 2028
- CPR Certification
- First Aid Certification
Languages
Spanish
Bilingual
Timeline
Order Fulfillment
Hoodview Cannabis Distributing
05.2025 - Current
Assistant Manager
Meraki Gardens
11.2024 - 01.2025
Packaging & Production Specialist
Rose City Confections
04.2024 - 10.2024
Fulfillment Specialist
Groundworks Industries, Good Day Distro
11.2023 - 04.2024
Professional Driver
Radio Cab Co.
05.2021 - 08.2023
Amazon Delivery Associate
Red Horse Logistics
10.2020 - 04.2021
Packaging & Production Specialist
Honü Chocolates
05.2020 - 09.2020
Packaging Technician
Lazarus Naturals
05.2019 - 03.2020
Production Line Lead
Cura Cannabis Solutions
09.2018 - 04.2019
Customer Service Representative
Simple Online Bank
01.2018 - 07.2018
Budtender
Paradise Found & Kaya Shack
07.2016 - 01.2018
Payroll & Billing Clerk
Pro Truck Lines - Pacific States Trucking
06.2015 - 01.2016
Reception/Front Office/Sales Clerk
Glass Alchemy Ltd.
10.2011 - 01.2014
Guest and Office Services Clerk
Ball Janik LLP
09.2008 - 04.2011
General Education (GED) -
High School
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