EMMA GAUER
La Verne,CA
Overview
5
5
years of professional experience
Work History
Order Fulfillment
PARTYMOMSUSA (ETSY SHOP)
02.2019 - Current
- Completed daily wrapping quotas consistently, contributing to timely order fulfillment and customer satisfaction.
- Supervised a team of warehouse employees, ensuring timely and accurate order fulfillment.
- Streamlined warehouse operations by implementing lean management principles, improving order fulfillment times.
- Expedited order fulfillment by coordinating with packaging personnel on completed batches.
- Streamlined inventory management, ensuring accurate tracking of products and timely order fulfillment.
- Expedited order fulfillment through effective prioritization of tasks and time management skills.
Bookseller
BOOKS-A-MILLION
09.2023 - 01.2024
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Assisted customers with locating books and other materials in store.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
Education
BA - SONGWRITING
BELMONT UNIVERSITY
05.2024
Skills
- Great communication skills
- Outgoing
- Punctuality
- Detail Oriented
- Enjoys a Challenge
- Creative
- Proficient on Word and Google Drive
- Open-minded
- Dedicated
- Works Well with Others
Timeline
Bookseller
BOOKS-A-MILLION
09.2023 - 01.2024
Order Fulfillment
PARTYMOMSUSA (ETSY SHOP)
02.2019 - Current
BA - SONGWRITING
BELMONT UNIVERSITY