Amy Gilbert
Fort Gratiot Township
Summary
Dynamic Senior Living Advisor with proven negotiation skills and a track record of exceeding quotas. Expertise in guiding families through complex decisions and building strong relationships with senior living communities.
Results-driven professional in senior living advisory, adept at developing personalized care plans and conducting comprehensive assessments. Known for strong communication and problem-solving skills, consistently facilitating smooth transitions for families while exceeding sales goals.
Overview
39
39
years of professional experience
Work History
Senior Living Advisor
A Place For Mom Inc.
10.2016 - Current
- Guided families in selecting appropriate senior living options based on individual needs and preferences.
- Developed personalized care plans in collaboration with healthcare providers and family members.
- Conducted comprehensive assessments to identify clients' specific requirements for senior care services.
- Facilitated communication between families and senior living communities to ensure smooth transitions.
- Works with hospitals and rehabs with a health care executive to move families from rehabs into long term care.
- Forecast sales and follow up diligently
- Convert leads into move ins
- Metric driven roll with high quotas
- Strong sales /consultative skills
- Consistently exceeding quota in a fast pace invironment
- Top performer
Realtor
American Dream Realty
11.2004 - 11.2019
- Negotiated contracts and facilitated successful transactions for residential properties
- Developed comprehensive market analyses to determine optimal pricing strategies for listings.
- Guided clients through buying, selling, and leasing processes with expert advice and support.
- Coordinated property showings and open houses, enhancing client engagement and satisfaction.
- Worked heavily in various situations concerning REO Bank owned properties. Foreclosure and short sales while representing the top five industry lenders in banking to liquidate their assets in a business to business transaction
- Top producer for 7 years
Patient Account Representative
Good Samaritan Hospital
09.1986 - 01.2003
- Managed patient inquiries regarding billing and insurance claims effectively.
- Facilitated resolution of account discrepancies to enhance patient satisfaction.
- Collaborated with healthcare providers to ensure accurate patient data entry.
- Trained new staff on billing procedures and patient account management systems.
- Collections
- Medicare Medi-cal knowledge
- Icd9 coding
Education
High School Diploma -
Portage Northern
Portage, MI06-1986
Skills
- Strong negotiation skills
- Assessment and evaluation
- Cross-cultural sensitivity
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Reliability
- Decision-making
- Relationship building
- Conflict resolution
- Sales process
- Goal setting
Timeline
Senior Living Advisor
A Place For Mom Inc.
10.2016 - Current
Realtor
American Dream Realty
11.2004 - 11.2019
Patient Account Representative
Good Samaritan Hospital
09.1986 - 01.2003
High School Diploma -
Portage Northern