Summary
Overview
Work History
Education
Skills
Software
references
Timeline
Generic

Amy Gilmore

Waukesha,WI

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

8
8
years of professional experience

Work History

Storage clerk

U-Haul
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Online grocery shopper

Walmart
10.2021 - 03.2023
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Shopping process for improved order completion times and increased daily productivity.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.

Cashier

Lowe's Home Improvement
05.2019 - 11.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Sales associate

Payless shoe source
09.2018 - 04.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Shift Lead for the Cashiers

Good Harvest Market
Pewaukee, WI
05.2015 - 07.2018
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Bookkeeping Assistant

Good Harvest Market
Pewaukee, WI
05.2015 - 07.2018
  • Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
  • Improved financial reporting accuracy with meticulous data entry and reconciliation tasks.
  • Reduced errors in financial records by conducting thorough audits and identifying discrepancies.
  • Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.

Housekeeping

Oak Hill Terrace Community service
09.2014 - 03.2015

Education

Bachelor of Science - Biochemistry

Steven Point University
Stevens Point, WI
2023

Associate of Applied Science -

Milwaukee Area Technical College
Milwaukee, WI
2017

Skills

  • Bookkeeping
  • Spreadsheet Development
  • Research
  • Administrative Support
  • Database Entry
  • Cash Management
  • Customer Satisfaction
  • Sales Expertise

Software

Excel

Word

references

Jacob Ehr, General Manager, U-Haul, 262-229-1454

Ron Sjoquist, General Manager, Good Harvest Market, 608-556-3834

Timeline

Online grocery shopper

Walmart
10.2021 - 03.2023

Cashier

Lowe's Home Improvement
05.2019 - 11.2019

Sales associate

Payless shoe source
09.2018 - 04.2019

Shift Lead for the Cashiers

Good Harvest Market
05.2015 - 07.2018

Bookkeeping Assistant

Good Harvest Market
05.2015 - 07.2018

Housekeeping

Oak Hill Terrace Community service
09.2014 - 03.2015

Storage clerk

U-Haul

Bachelor of Science - Biochemistry

Steven Point University

Associate of Applied Science -

Milwaukee Area Technical College
Amy Gilmore