Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
BusinessDevelopmentManager
Amy Gordon

Amy Gordon

Commercial Service Tech and State Certified Class B AC Contrator
Middleburg,FL

Summary

Detail-oriented Class B Air Conditioning Contractor with 16 years of experience in the service, repair, and installation of residential and commercial HVAC systems. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience
2
2
Certification

Work History

Commercial Service Technician

Precision Building & Mechanical LLC
St. Petersburg, FL
03.2023 - Current
  • Service, repair, and install commercial HVAC systems.
  • Service and repair walk-in freezers, reach-in freezers, and coolers.
  • Order the parts needed to complete the repairs.
  • On-call services.
  • Collect and upload required photos and job data.
  • Complete maintenance, such as changing belts, servicing fans and motors, and cleaning coils and filters, to optimize equipment performance.
  • Prepare HVAC change-out surveys.
  • Test the equipment following each installation to determine efficiency and proper functionality.
  • Pre-inspect jobs to ensure they are ready for final inspection.

Partner/Class B Air Conditioning Contractor

Patriot Heating & Cooling Services LLC
Middleburg, FL
12.2017 - 03.2023
  • Serviced, repaired, and installed residential and light commercial HVAC systems.
  • Pre-inspected jobs to ensure they were ready for final inspection.
  • Executing routine maintenance work while advising clients on how to take care of their systems.
  • Prepared HVAC change out surveys and ordered equipment for change out
  • Pulled permits and scheduled inspections for jobs in Duval, St. Johns, Clay, and Alachua counties.
  • Completed video inspections for Clay County.
  • Register the new equipment warranty for customers.
  • Scheduled and invoiced work using ServiceFusion and HouseCall Pro software.

Service Technician and Energy Calculation Specialist

Air To Air Inc.
Jacksonville, FL
01.2013 - 12.2017
  • Serviced, repaired and installed residential and light commerical HVAC systems.
  • Installed compressors, reversing valves, and TXVs.
  • New construction start ups.
  • Executing routine maintenance work while advising clients on how to take care of their systems.
  • Demonstrated exceptional time management skills, organized and prioritized after hours calls to ensure quality and service to customers.
  • Generated an average of 125 energy calculations monthly, answered phones, scheduling, filing, faxing, copying, printing, and scanning.
  • Worked with ESC, Wrightsoft, and EnergyGuage computer programs.

Education

Technical Certificate - HVAC/R

Tulsa Welding School HVAC Program
Jacksonville, FL
2011

High School Diploma -

Killeen High School
Killeen, TX
1995

Commercial Building Inspector & Plans Examiner

Gold Coast School of Construction
On-Line

Skills

  • State-certified Class B Air Conditioning Contractor
  • Outstanding customer service
  • Troubleshooting and diagnostics
  • Preventive maintenance
  • Schematics and wiring diagrams
  • Mechanical Repair and Installation
  • Extensive hand tool knowledge
  • Brazing skills
  • Safety compliance
  • General office duties
  • Energy Calculations
  • Permitting
  • Experience with ESC, One Onsite, ServiceChannel Provider, and fsElite Connect
  • Extension ladder setup and safety
  • Load management, crane signalling, hoisting and rigging connection

Certification

  • Universal EPA Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

ESC Tech 20

One Onsite

ServiceChannel Provider

Service Fusion

HouseCall Pro

Wrightsoft

EnergyGuage

Timeline

Commercial Service Technician

Precision Building & Mechanical LLC
03.2023 - Current

Partner/Class B Air Conditioning Contractor

Patriot Heating & Cooling Services LLC
12.2017 - 03.2023

Service Technician and Energy Calculation Specialist

Air To Air Inc.
01.2013 - 12.2017

High School Diploma -

Killeen High School
  • Universal EPA Certification

Technical Certificate - HVAC/R

Tulsa Welding School HVAC Program

Commercial Building Inspector & Plans Examiner

Gold Coast School of Construction
Amy GordonCommercial Service Tech and State Certified Class B AC Contrator