Amy Graham
Lexington,TN
Summary
Detail-oriented professional with extensive experience in pet grooming and customer service. Recognized for building strong client relationships and improving service delivery, ready to contribute to a dynamic team focused on enhancing customer experiences.
Overview
6
6
years of professional experience
Work History
Dog Groomer
Furry Friends K9
Jackson, TN
10.2025 - Current
- Provided grooming services, including bathing, clipping, and nail trimming for various dog breeds.
- Developed rapport with clients by recommending suitable grooming styles based on pet needs and owner preferences.
- Managed appointment scheduling and client communications to streamline operations within the grooming department.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Cashier
Little General
Jackson, TN
05.2024 - 09.2025
- Processed customer transactions efficiently and accurately at point of sale.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing recommendations to drive sales.
- Managed cash register, ensuring accurate cash handling and balancing at shift end.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Dog Groomer
Bridget’s Bath, Brush, & Beyond
Jackson, TN
06.2020 - 2024
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
Education
High School Diploma -
South Gibson County High School
Medina, TN05.2012
Timeline
Dog Groomer
Furry Friends K9
10.2025 - Current
Cashier
Little General
05.2024 - 09.2025
Dog Groomer
Bridget’s Bath, Brush, & Beyond
06.2020 - 2024
High School Diploma -
South Gibson County High School