Jenna Olson
Spearfish,SD
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
4
4
years of professional experience
Work History
Dog Groomer
Tail Waggin' Cuts
05.2024 - Current
- Enhanced pet grooming satisfaction by delivering tailored services for various breeds.
- Maintained cleanliness and sanitation standards in grooming areas and equipment.
- Recorded client preferences and pet health information accurately for improved service.
- Trained new staff on effective grooming techniques and customer service standards.
- Streamlined appointment scheduling to maximize daily grooming service efficiency.
- Managed challenging pets with patience, ensuring a stress-free grooming experience.
Private Teacher
Self Employed
08.2022 - Current
- Enhanced student engagement through personalized lesson plans and tailored teaching strategies.
- Fostered student progress by conducting regular evaluations and providing constructive feedback.
- Increased parental involvement by coordinating discussions on student performance and improvement strategies.
- Showcased student achievements through organized recitals and performances, boosting confidence.
- Emphasized technique and expression during practice sessions to improve performance skills.
- Utilized innovative teaching tools to engage diverse learning preferences and support students.
Team Member
Kid's Club Kid's
08.2025 - 11.2025
- Ensured safety and engagement by supervising daily activities in nurturing environment.
- Enhanced cognitive growth by developing and implementing educational activities for children.
- Addressed child development concerns through effective collaboration with parents.
- Promoted social skills by managing behavioral issues with positive reinforcement strategies.
- Established trust with families by providing regular updates on child progress.
- Engaged children with age-appropriate crafts and activities tailored to their interests.
Sales Associate
TJX Companies
05.2025 - 08.2025
- Enhanced customer satisfaction by understanding needs and recommending suitable products.
- Ensured accurate product availability through diligent inventory knowledge and management.
- Streamlined checkout processes, providing timely and efficient transaction experiences for customers.
- Trained new associates on effective sales techniques and high customer service standards.
- Achieved store sales goals through teamwork and collaborative customer engagement initiatives.
- Resolved customer complaints promptly, fostering positive shopping experiences and loyalty.
Crew Member
SUBWAY®Restaurants
03.2022 - 08.2024
- Enhanced guest satisfaction by greeting and assisting patrons promptly.
- Processed transactions accurately using point-of-sale systems, ensuring swift service.
- Maintained organized and clean dining areas to improve overall guest experience.
- Facilitated seamless operations during peak hours through effective teamwork.
- Ensured safety protocols were followed to create a secure environment for everyone.
- Trained new crew members on operational procedures and best practices for efficiency.
Education
High School Diploma -
Colman-Egan High School
Colman, SD05-2024
Bachelor of Science - Music Education
BHSU
Spearfish, SD12-2028
Skills
- Excellent communication skills
- Great customer service skills, always willing to do anything that is needed of me
- Good attention to details and making everything look suitable and in place
- Customer service
- Relationship building
- Animal handling expertise
- Patience and empathy
- Reliability and punctuality
- Positive attitude
- Teamwork and collaboration
- Clear communication
- Attention to detail
ACTIVITIES
Currently involved in: Church choir Church handbell choir Community band Community choir Honeycomb Brass Quintet Student band and choir
Timeline
Team Member
Kid's Club Kid's
08.2025 - 11.2025
Sales Associate
TJX Companies
05.2025 - 08.2025
Dog Groomer
Tail Waggin' Cuts
05.2024 - Current
Private Teacher
Self Employed
08.2022 - Current
Crew Member
SUBWAY®Restaurants
03.2022 - 08.2024
High School Diploma -
Colman-Egan High School
Bachelor of Science - Music Education
BHSU