MADALYN LESLIE
ORANGEVALE,California
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dog Groomer
Sudsy Paws Grooming
Rio Linda, CA
06.2021 - 03.2024
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Performed minor medical procedures such as gland expression and flea treatments.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Educated customers on proper dog nutrition habits to promote overall pet health.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Supervised apprentice groomers during daily operations.
- Ordered additional supplies as needed to maintain adequate stock levels.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Delivered excellent service to pet owners to drive repeat business.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Cared for pets during owners' absences.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Bathed and groomed pets using gentle techniques.
Education
High School Diploma -
Casa Roble Fundamental High School
Orangevale, CA06-2023
Skills
- Safe Nail Trimming
- Nail Clipping
- Paw Pad Care
- Customer Service
- Grooming And Bathing
- Safety Procedures
- Pet Waste Removal
- Price Negotiation
- Hand-Eye Coordination
- Safety Precautions And Measures
- Knowledge Of Cutting Methods
- Breed And Species Knowledge
- Tool Sanitation Methods
- Tick Removal
- Verbal And Written Communication
- Relationship Building
- Facility policies and procedures
- Sanitation Practices
- Appointment Scheduling
- Basic accounting
- Nail Trimming
- Animal Handling
- Sanitation Procedures
- Facilities Maintenance
- Work Planning
- Animal Observations
- Decision-Making
- Information Collection and Recording
- Attention to Detail
- Multitasking
- Supply Maintenance
- Equipment Disinfection
- Task Prioritization
- Organizational Skills
- Excellent Communication
- Pet Owner Advisory
- Written Communication
- Honest and Dependable
- Animal Examinations
- Effective Communication
- Goal Setting
- Adaptability
- Problem-solving abilities
- Inventory Management
- Customer Communication
- Professionalism
- Materials Ordering
- Professional Demeanor
- Time management abilities
- Adaptability and Flexibility
- Work Prioritization
- Continuous Improvement
- Human and Animal Safety
- Time Management
- Self Motivation
- Animal Grooming
- Reliability
- Critical Thinking
- Animal Care
- Microsoft Office
- Teamwork and Collaboration
- Dependable and Responsible
Certification
- I have my own business license for Dog Grooming
Timeline
Dog Groomer
Sudsy Paws Grooming
06.2021 - 03.2024
High School Diploma -
Casa Roble Fundamental High School
- I have my own business license for Dog Grooming
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