Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Amy Graham

Vancouver,WA

Summary

Dedicated professional with extensive experience in delivering exceptional customer service. Proven ability to manage multiple tasks effectively while maintaining a positive attitude. Passionate about enhancing customer experiences and driving satisfaction.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Owner/Bench Jeweler

Element Creations
Vancouver, WA
2007 - Current
  • Design + hand fabricate artisan jewelry
  • Manage ecommerce storefront + website
  • Product photography + social media marketing
  • Sourcing + purchasing of materials
  • Customer service + communications

Barback

Loyal Legion Beer Hall
Vancouver, Wa
05.2026 - 08.2026
  • Supported the front of house team by cleaning and restocking glassware
  • Delivered food to customers
  • Cleared and bussed tables
  • Maintained a clean, organized and well stocked environment for a successful, smooth flowing service

Sales Associate

Wild Fern Boutique
Vancouver, WA
2016 - 2018
  • Assisted customers with product selection and facilitated sales transactions.
  • Maintained visual merchandising standards to enhance store presentation.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Server

Lapellah
Vancouver, WA
2011 - 2015
  • Provided guests with attentive, helpful and friendly dining experience
  • Took orders and shared knowledge about the seasonal rotating menu and vast wine selection
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Skills

  • Providing excellent customer service
  • Conflict resolution / Critical thinking
  • Multitasking / Organization
  • Self motivated
  • Strong work ethic
  • Effective communicator
  • Thrive in a fast paced environment
  • Maintain a positive attitude
  • Product knowledge

Certification

  • Washington Food Handlers Card
  • MAST permit

Timeline

Barback

Loyal Legion Beer Hall
05.2026 - 08.2026

Owner/Bench Jeweler

Element Creations
2007 - Current

Sales Associate

Wild Fern Boutique
2016 - 2018

Server

Lapellah
2011 - 2015
Amy Graham