AMY GRAMAJO
24hr HomeCare
North Hollywood,CA
2
Languages
1
Certification
9
years of professional experience
Professional retail worker with hands-on experience in managing transactions, overseeing team performance, and ensuring optimal customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in cash handling, inventory management, and conflict resolution. Known for reliability and results-driven approach.
Work History
LEAD CASHIER
1 Year 6 Months- Organized the checkout area by replenishing supplies and removing debris from the workstation.
- Assisted customers with product selection inquiries, resolving issues quickly and professionally when necessary.
- Organized the checkout area including replenishing supplies when needed and removing debris from around workstation.
- Maintained cleanliness of checkout area through regular sweeping, counter cleaning, and trash disposal to ensure a welcoming environment.
- Coordinated with store manager on inventory levels, customer inquiries, new product offerings, and promotional campaigns to optimize store operations.
- Trained and mentored new team members on cash register procedures and customer service standards.
- Supervised daily cash handling operations, ensuring accuracy and efficiency in transactions.
CAREGIVER
8 Years 8 Months- Resolved challenging situations using problem-solving techniques, enhancing client well-being.
- Established personal relationships with client to maintain patient comfort and care.
- Executed routine housekeeping tasks to maintain a clean living environment. including laundry, meal preparation and grocery shopping.
- Coordinated social activities for client, fostering a sense of purpose and community engagement.
- Built personal relationships with client, ensuring comfort and personalized care.
SCALP TECHNICIAN
1 Month- Applied red light therapy tools to enhance client treatments.
- Performed scalp massage and pressure point therapy to enhance relaxation and client satisfaction.
- Conducted sales of retail products to meet client needs.
- Created individual treatment plans based on clients' needs and preferences.
- Maintained a clean and orderly work area at all times by sanitizing equipment after each use and disposing waste properly.
CASHIER
5 Years 9 Months- Resolved customer complaints efficiently and professionally, enhancing overall customer satisfaction.
- Balanced cash drawer and receipts while restocking supplies to ensure smooth daily operations.
- Updated store manager on inventory levels and customer inquiries, facilitating informed decisions on new products and promotions.
- Conducted training sessions for new employees to ensure they understood company policies and procedures.
- Stocked all merchandise and cleaned restrooms, ensured inspections outside.
- Verified and organized incoming inventory deliveries to ensure proper stock management.
- Monitored inventory levels, promptly restocking items to avoid shortages.
Education
High School Diploma - ESTHETICS
HIGH SCHOOL DIPLOMA
Skills
Attention to detail
Customer assistance
Infection control
Team collaboration
Training and mentoring
Point of sale operation
Certification
CPR, Licensed Esthetician
LANGUAGES
Spanish
Intermediate
Timeline
LEAD CASHIER
Conico Oil
03.2025 - CurrentRead More
SCALP TECHNICIAN
M Head Spa
02.2025 - 03.2025Read More
CAREGIVER
24hr HomeCare
01.2018 - CurrentRead More
CASHIER
Conico Oil
07.2017 - 04.2023Read More
Simi Valley High School
HIGH SCHOOL DIPLOMA
Read More
Santa Monica College
High School Diploma from ESTHETICS
Read More