Lisa Vallejo
Shoreline,WA
Summary
Dedicated Lead Cashier with over 20 years in the gaming industry, skilled in cash handling, compliance, and customer inquiries. Proven track record in training staff and resolving issues effectively, ensuring a welcoming environment for all customers.
Overview
23
23
years of professional experience
Work History
Lead Cashier
Goldie's Shoreline Casino
Shoreline, WA
10.2002 - Current
- Managed cash drawer, ensuring accurate counts and promptly reconciling discrepancies to maintain financial integrity.
- Processed cash transactions for gaming activities and customer services efficiently.
- Maintained accurate records of all transactions during each shift.
- Identified and reported cash flow discrepancies to management promptly.
- Maintained compliance with gaming regulations and procedures, safeguarding operations and promoting trust.
- Assisted customers with inquiries regarding gaming rules and cashier services, enhancing their understanding and experience.
- Trained new cashiers on policies and procedures effectively.
- Ensured welcoming environment through exceptional customer service skills.
Education
High School Diploma -
Ingraham
Seattle, WA06-1977
Skills
- Gaming compliance
- Transaction reconciliation
- Cashier training
- Deposit preparation
- Cash handling
- Lottery and Scratch ticket sales
- Customer inquiries
- Issue resolution
- Team leadership
- Staff mentoring
- Attention to detail
- Lottery and Scratch ticket sales
References
References available upon request.
Timeline
Lead Cashier
Goldie's Shoreline Casino
10.2002 - Current
High School Diploma -
Ingraham