Amy Grooms
Phoenix,AZ
Summary
Who is Amy?
Amy is a well seasoned team player, she is eager to learn, hungry for growth, and committed to boosting shared success for the team. Amy is also a Leo who favors sunflowers, the color yellow, and the fall season.
Overview
10
10
years of professional experience
Work History
Senior Assistant, Reception
State of Arizona Department of Economic Security
07.2019 - 07.2026
- Provided comprehensive administrative support by managing documentation, correspondence, and record keeping.
- Organized and analyzed sensitive data in compliance with statewide privacy regulations according to HIPAA standards.
- Developed, refined, and implemented SOWs to aid in optimizing team workflow efficiency and accuracy. Coordinated and executed team communications, recreational team engagements, task delegation, and onboarding procedures.
- Provided peer to peer review of any work task upon request, improving self-assurance in team members' quality of work, and strengthening trust between peers.
Deputy Weighmaster, Reception
El Toro Export, LLC
04.2016 - 03.2019
- Handled accurate processing of inbound and outbound commodities, ensuring compliance to company and local policy through quality checks.
- Managed front desk operations with professionalism including but not limited to; ongoing and outgoing client communications via telephone, email, physical mail and in-person engagement, standard mailing procedure, and keeping public facing spaces clean, today, and organized.
- Ensured efficient and accurate records management aligning with company standards.
Education
Bachelor of Science -
San Diego State University
San Diego, CA02.2015
Skills
- Accountability
- Google Suite
- Microsoft Office Suite
- Office Management
- Problem Solving
- Records Management
- Team Engagement
- Teamwork
Accomplishments
My Highlight Reel
- Spearheaded a documentation revamp project that increased processing accuracy and reduced retrieval strain by 20%.
- Initiated the creation of a series of standardized notation formats, improving team workflow and info processing consistency.
- Collaborated with the American Cancer Society to frontline company participation in and endorsement of a fundraising event for the ACS, ensuring the participation of over 200 employees.
- Strengthened team morale by launching birthday reminders and creative holiday campaigns, thus leading to strengthened team morale.
Timeline
Senior Assistant, Reception
State of Arizona Department of Economic Security
07.2019 - 07.2026
Deputy Weighmaster, Reception
El Toro Export, LLC
04.2016 - 03.2019
Bachelor of Science -
San Diego State University