Amy Gulliksen
Chicago,IL
Summary
Healthcare professional with expertise in enhancing team efficiency and optimizing key processes. Proven track record of increasing productivity through strategic improvements. Ready to leverage extensive experience in a challenging new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HLA Technologist I
Donor Network Of Arizona
Tempe, Arizona
01.2025 - 06.2025
- Conducted histocompatibility testing to identify suitable matches for organ transplants from donors.
- Collaborated with multiple healthcare facilities to ensure efficient and timely testing workflows.
- Assisted in quality control processes to maintain high standards in laboratory outputs.
- Utilized Real-Time PCR methods for accurate HLA typing in various patient samples.
Lead Physician Support Coordinator (Hospitalists)
Banner Medical Group
Glendale, Arizona
05.2023 - 12.2024
- Create physician patient lists for all patients in the hospital and ensure accuracy so that each patient gets seen using Cerner and Medaptus
- Use of DocuWare to submit expenses for hospitalist and intensivists to ensure proper licensure
- Train team members and new physicians to ensure smooth onboarding processes that uphold hospital values
- Assist physicians, executives and directors with administrative duties and miscellaneous projects to enhance the hospital workflow.
- Trained new team members on scheduling software and patient management protocols.
- Performed data entry tasks related to patient information, billing codes, and treatment plans.
- Maintained physician schedules and managed the daily operations of the practice.
Emergency Medical Technician
American Medical Response, AMR
04.2021 - 11.2022
- Administered first aid and basic life support during medical emergencies.
- Transported patients safely while monitoring their conditions en route to medical facilities.
- Documented patient care information accurately in electronic medical records.
- Collaborated with healthcare providers to develop and implement patient care plans.
- Engaged in community outreach programs to promote awareness of emergency medical services.
Caregiver
Home Care Assistance of Greater Chicago
05.2020 - 08.2020
- Assisted clients with daily living activities to enhance their independence and quality of life.
- Provided medication reminders and ensured adherence to prescribed health regimens.
- Monitored client health status and reported changes to appropriate family members or healthcare professionals.
- Engaged clients in meaningful conversations to promote emotional well-being.
- Supported clients in maintaining social connections through planned outings and activities.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05.2022
Emergency Medical Technician -
Oakton Community College
Skills
- Data entry
- Electronic medical records
- Training and development
- Methodology improvements
- Collaborative teamwork
- Process improvement
Certification
- Arizona EMT-B License- AZ DHS
- Emergency Medical Technicians Certificate- Oakton Community College
- BLS AND CPR- American Heart Association
- Safety in Dementia and Dementia Care- Care Academy
- Clients' Rights, HIPAA and Elder Abuse Prevention- Care Academy
- Arizona fingerprint clearance card
- Article 9 Training
Timeline
HLA Technologist I
Donor Network Of Arizona
01.2025 - 06.2025
Lead Physician Support Coordinator (Hospitalists)
Banner Medical Group
05.2023 - 12.2024
Emergency Medical Technician
American Medical Response, AMR
04.2021 - 11.2022
Caregiver
Home Care Assistance of Greater Chicago
05.2020 - 08.2020
Bachelor of Science - Biological Sciences
Arizona State University
Emergency Medical Technician -
Oakton Community College