Amy Haddick

• Addressed passenger issues with courtesy and professionalism.
• Strengthened ability to communicate clearly and professionally during frequent exchanges with a wide range of riders.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Built and maintained positive relationships with passengers by providing friendly and professional service.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Improved document processing speed by introducing automated templates for routine correspondence.
• Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.

• Enhanced sales methodology through the adoption of innovative technologies, improving efficiency.
• Enhanced company reputation by delivering exceptional customer service during all stages of the sales process, from initial contact to post-purchase followups.
• Worked closely with resort management teams to ensure seamless transitions for new owners upon completion of purchase transactions.
• Participated in regular training sessions to hone sales skills, stay current on industry developments, and surpass personal performance goals.

I worked in various departments including the dining room, kitchen, housekeeping and front desk.

• Maintained organized filing systems for easy retrieval of case files and supporting documentation.
• Provided assistance to attorneys and court personnel in courtroom
• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Increased court efficiency by processing legal documents and maintaining accurate case records.

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

• Protected confidential data to guarantee client discretion.
• Streamlined client and attorney correspondence for expedited issue resolution.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Organized files for court proceedings.

• Organized files for court proceedings.
• Answered and directed calls using multi-line switchboard.
• Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
• Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.