Amy Harlan
Cromwell,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Home Care Case Manager
Goshen Health Care System
Goshen, IN
01.2020 - Current
- Assessed clients' physical, mental, emotional, and social needs.
- Participated in interdisciplinary team meetings to discuss best practices for providing optimal care.
- Encouraged active participation from family members in developing treatment plans.
- Monitored changes in the client's condition and reported any concerns to the medical team.
- Developed a comprehensive discharge plan for clients transitioning out of home care services.
- Developed individualized plans of care for each client based on their needs and preferences.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Tracked outcomes of interventions implemented through ongoing evaluation processes.
- Documented patient status and reported changes in care needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Student Nurse
Goshen Hospital
Goshen, IN
06.2019 - 12.2019
- Interacted with patients in a professional manner while providing compassionate care.
- Responded promptly to emergent situations such as cardiac arrest or trauma incidents.
- Demonstrated knowledge of pharmacology principles when preparing medications for administration.
- Identified potential hazards associated with equipment use or medication administration.
- Delivered culturally sensitive care to unit patients for optimal outcomes.
- Observed and communicated changes in patient's condition to registered nurse on duty.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Investigated diagnoses to learn more about mechanism, action, peak and onset of each.
- Read and understood patient assignment list and reviewed charts to check for special conditions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Educated patients on health promotion activities such as nutrition and exercise.
- Documented information about patient care, vitals and condition markers in computer system.
- Assessed patient needs using appropriate tools and techniques.
- Assisted in administering medications and treatments to patients.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Observed medical procedures to advance nursing knowledge and prepare for more challenging experiences.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Provided patient care under the supervision of a Registered Nurse.
- Completed day-to-day duties accurately and efficiently.
Medical Unit Secretary
Goshen Hospital
Goshen, IN
08.2016 - 05.2019
- Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
- Answered incoming calls from patients and other healthcare providers in a professional manner.
- Performed clerical duties such as filing documents, typing correspondence, faxing information, and photocopying materials.
- Monitored inventory levels of medical supplies in order to restock when necessary.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Home Health Aide
Goshen Health
Goshen, IN
05.2012 - 07.2016
- Assisted clients with bathing, dressing and incontinence care.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with client personal care needs to foster independence and well-being.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Documented care provided and submitted notes to supervisor.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Changed bed linens and maintained a clean living environment for the client's safety.
Education
Bachelor of Science - Nursing
Goshen College
Goshen, IN03-2018
High School Diploma -
Portland High School
Portland, MI05-2002
Skills
- Cultural Competency
- Assessment Skills
- Client Confidentiality
- Medication Management
References
References available upon request.
Timeline
Home Care Case Manager
Goshen Health Care System
01.2020 - Current
Student Nurse
Goshen Hospital
06.2019 - 12.2019
Medical Unit Secretary
Goshen Hospital
08.2016 - 05.2019
Home Health Aide
Goshen Health
05.2012 - 07.2016
Bachelor of Science - Nursing
Goshen College
High School Diploma -
Portland High School
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