Amy Harpole
Birmingham ,AL
Overview
2026
2026
years of professional experience
Work History
Caregiver
Family Caregiver
Birmingham, AL
2017 - Current
- Developed tailored care plans based on individual assessments and preferences.
- Monitored health progress and reported changes to family members and healthcare providers.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with activities of daily living, promoting independence and quality of life.
- Created a supportive environment that encouraged independence and well-being.
- Assisted with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Paralegal and Document Service
Self/ Freelance
Birmingham, AL
2008 - 2011
- Analyzed case files to identify key legal issues and support case strategies.
- Drafted legal documents, including briefs, motions, and contracts for client representation.
- Conducted thorough legal research using Westlaw and LexisNexis to support litigation efforts.
- Organized and maintained electronic filing systems for efficient document retrieval and management.
- Reviewed discovery materials, summarizing findings to assist in case development and strategy formulation.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
Sales Associate & Design Consultant
Absco Fireplace & Patio
Birmingham, AL
2003 - 2005
- Assisted customers in selecting suitable fireplace and patio products based on individual needs.
- Maintained product displays to ensure an inviting shopping environment.
- Processed sales transactions efficiently, ensuring accuracy in cash handling.
- Provided detailed product knowledge to enhance customer satisfaction and drive sales.
- Collaborated with team members to improve store operations and customer service strategies.
- Trained new associates on sales techniques and product offerings to boost team performance.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Developed promotional displays that effectively highlighted seasonal products and drove foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Paralegal
Private Firm/ Larry Bradford
Birmingham, AL
2002 - 2003
- Managed case files, ensuring thorough organization and compliance with legal standards.
- Conducted legal research to support litigation strategies and case preparation.
- Assisted attorneys in drafting legal documents, including briefs and contracts.
- Coordinated communication between clients, witnesses, and court personnel for efficient case management.
- Reviewed discovery materials to identify relevant information for cases and filings.
- Contributed to successful case outcomes through diligent fact investigation and witness interviews.
- Facilitated smoother trial preparations, organizing exhibits and coordinating witnesses.
- Fostered collaborative environment, facilitating communication between legal teams and clients.
Education
Paralegal Studies Certification - Paralegal Studies
Shelton State Community College
Tuscaloosa, ALBachelor of Science - Political Science, Sociology, Psychology
University of Alabama
AL05.2003
Skills
Respectful and compassionate
Time management
Problem-solving
Dependable and responsible
Multitasking and organization
Strong ethics
Relationship building
Flexible schedule
Verbal and written communication skills
Client documentation
Complex Problem-solving
Reliability and punctuality
Active listening
Verbal and written communication
Social interaction
Conflict resolution
Data entry
Computer skills
Administrative support
Office administration
Microsoft Word
Microsoft Excel
File organization
Microsoft outlook
Computer proficiency
Customer and client relations
Filing
Clerical support
Critical thinking
Strong problem solver
Scheduling
Documentation and recordkeeping
Professional communication
Microsoft Office Suite
Dedicated team player
Appointment scheduling
Deadline oriented
Professional and mature
Mail handling
Meticulous attention to detail
Microsoft PowerPoint
Prioritization
Tech-Savvy
Internet research
Letter preparation
Inventory systems
Correspondence writing
Strategic planning
Timeline
Caregiver
Family Caregiver
2017 - Current
Paralegal and Document Service
Self/ Freelance
2008 - 2011
Sales Associate & Design Consultant
Absco Fireplace & Patio
2003 - 2005
Paralegal
Private Firm/ Larry Bradford
2002 - 2003
Paralegal Studies Certification - Paralegal Studies
Shelton State Community College
Bachelor of Science - Political Science, Sociology, Psychology
University of Alabama