Summary
Overview
Work History
Education
Skills
Timeline
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Amy Henderson

Dallas,TX

Summary

Talent Acquisition Director with over 15 years of experience in recruitment and more than 10 years in TA leadership roles. Proven success leading high-impact hiring strategies across diverse industries including non-profits, finance, and retail. Experienced in full-cycle recruitment from C-suite to high-volume and temporary roles. Skilled in building inclusive, high-performing teams, optimizing recruiting operations, and delivering exceptional candidate experiences. Adept at partnering with senior leadership, and leveraging data and technology to attract and retain top talent in competitive markets.

Overview

14
14
years of professional experience

Work History

Talent Acquisition Manager

Armstrong Receivables Management
03.2017 - Current
  • Spearheaded the optimization of end-to-end talent acquisition processes, reducing time-to-fill and improving consistency across business units.
  • Led the implementation and administration of Workday ATS, enhancing recruiter productivity, enabling real-time hiring analytics, and improving data accuracy.
  • Formulated and supervised consistent hiring processes, ensuring total compliance.
  • Designed and delivered targeted training programs for hiring managers, equipping them with tools and best practices to conduct effective, compliant, and inclusive interviews.
  • Partnered with hiring managers to strengthen workforce planning and improve candidate quality and retention.
  • Managed relationships with external recruitment partners, job boards, and technology vendors to ensure high service levels and improve return on investment.
  • Oversaw a multi-million-dollar TA budget, identifying cost-saving opportunities and reallocating resources to high-impact hiring initiatives.
  • Collaborated with cross-functional teams, including HRBPs, DEI, and business leaders, to align TA operations with evolving organizational goals.
  • Launched initiatives to enhance candidate experience, improving satisfaction, and streamlining the hiring process.

Talent Acquisition Lead

Into Great Management
05.2011 - 03.2017
  • Developed and executed talent acquisition strategies aligned with company goals and culture, ensuring the timely and effective hiring of top talent across assigned roles.
  • Oversaw hiring processes supporting up to 30 open positions simultaneously across C-Suite to temporary roles.
  • Built and maintained proactive talent pipelines through skills-based sourcing and market research, enabling quicker fills and preparedness for future hiring needs.
  • Partnered with hiring managers to conduct structured and collaborative recruitment processes, including kickoff meetings, interview coordination, and offer management.
  • Mentored and supported other TA professionals through coaching and feedback, contributing to the growth of a high-performing talent acquisition team.
  • Collaborated cross-functionally with HR and business partners to continuously improve processes, adapt to shifting priorities, and deliver an exceptional candidate experience.

Education

Master of Science - Mental Health Counseling

Capella University
02-2011

Skills

  • Talent Strategy & Workforce Planning
  • Executive & High-Volume Recruiting
  • ATS/CRM Systems (Workday, Greenhouse, JazzHR)
  • Candidate Experience & Employer Branding
  • Relationship Building & Stakeholder Management
  • Data-Driven Recruiting & Analytics
  • TA Team Leadership & Development
  • Process Optimization
  • Budget Management

Timeline

Talent Acquisition Manager

Armstrong Receivables Management
03.2017 - Current

Talent Acquisition Lead

Into Great Management
05.2011 - 03.2017

Master of Science - Mental Health Counseling

Capella University

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Amy Henderson