Amy Hendrie
Cary,NC
Summary
Dynamic professional with a proven track record at Starbucks, excelling in communication and creativity. As a Tour Guide, I garnered over 200 five-star reviews, enhancing customer experiences through engaging storytelling. My leadership in training new guides and my organizational skills have consistently driven team success and elevated service quality.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
London
09.2024 - 10.2024
- Greeted and served customers to provide a welcoming experience.
- Crafted a wide range of beverages.
- Practiced excellent time management skills during busy periods.
- Ensured that a safe environment was maintained while handling food and dealing with allergies.
Tour Guide
See Your City
Edinburgh
08.2021 - 06.2024
- Formed valuable holiday memories for tourists through leading two-hour long Harry Potter tours in Edinburgh.
- Earned 200+ five-star reviews on TripAdvisor and GetYourGuide and boosted the rating of the company online.
- Trained new tour guides and coached in public speaking.
- Enhanced the quality of the script by adding interesting historical details, which made the tour more engaging and memorable for the tourists.
Columnist and Copy Editor
Retrospect Journal, The University of Edinburgh
Edinburgh
09.2020 - 05.2023
- Authored engaging historical articles both in print and online
- Edited articles to a high standard, improving the quality of the journal
- Brought to light under-research historical topics, such as Edinburgh’s Covenanter’s Prison
Education
MA Hons - History
The University of Edinburgh
Edinburgh, Scotland07.2024
Skills
- Organization
- Communication
- Teamwork
- Leadership
- Punctuality
- Creativity
- Public Speaking
Explanation of gap
- The gap in my resume, from October 2024 to present, is due to my immigration process from the UK to the US. I have now obtained authorization to pursue employment from USCIS, and am keen to work.
Timeline
Barista
Starbucks
09.2024 - 10.2024
Tour Guide
See Your City
08.2021 - 06.2024
Columnist and Copy Editor
Retrospect Journal, The University of Edinburgh
09.2020 - 05.2023
MA Hons - History
The University of Edinburgh
Similar Profiles
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Dillon MarrDillon Marr
General Manager - North Carolina at Secure Parking USAGeneral Manager - North Carolina at Secure Parking USA