Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Henson

Granbury,Tx

Summary

Strong leader and problem-solver with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations,

offers strong administrative, relationship-building and expands network connections by meeting several companies needs.

Skilled in working under pressure and adapting to new situations and challenges.

Company focused and strong communicator to effectively manage multiple cars and their drivers route planning, payment handling.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner Operator

Self
10.2014 - Current
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations by designating pilot cars to appropriate positions with corresponding rate confirmations, invoices and billing.
  • Minimized liability by consistently following road rules when training motivated employees to perform daily business functions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized, detail-oriented with a strong work ethic.
  • Organized records of vehicles, schedules and completed loads.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Created and enforced detailed organization processes to increase quality and service standards.

CDL Truck Driver

Self
05.2005 - 06.2024
  • Inspected vehicle/ load before and after every trip for damages and securement
  • Dropped and hooked trailers and changed configuration of equipment
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Worked with road knowledge, GPS systems and permits to navigate planned route and make adjustments.

Education

High School Diploma -

Crockett High School
Austin, TX
1995

Skills

  • Sales negotiation
  • Operations management
  • Payroll processing
  • Strategic planning
  • Relationship management
  • Staffing
  • DOT compliance
  • Recruiting and hiring
  • Human resource management
  • Vendor negotiation
  • Cost management

Certification

Witpac

Pilot car cert

CDL-A

Timeline

Owner Operator

Self
10.2014 - Current

CDL Truck Driver

Self
05.2005 - 06.2024

Witpac

Pilot car cert

CDL-A

High School Diploma -

Crockett High School
Amy Henson