MACE BUDIN
Deerfield Beach,FL
Summary
Dynamic leader and strategic thinker with a proven track record at M&M TILE RESTORATION OF SOUTH FLORIDA. Excelled in sales negotiation and relationship management, boosting customer satisfaction significantly. Leveraged financial analysis and business operations management skills to enhance efficiency and profitability. Demonstrated exceptional ability to establish and maintain robust client and vendor relationships, ensuring sustained business growth.
Overview
26
26
years of professional experience
Work History
OWNER OPERATOR
M&M TILE RESTORATION OF SOUTH FLORIDA
Deerfield Beach, FL
02.2018 - 11.2024
- Negotiated contracts with clients for products or services rendered by the company.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Manager
M&M TILE RESTORERS
Deerfield Beach, FL
01.1999 - 01.2018
- Established processes to ensure efficient workflow throughout the organization.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
JOHN ADAMS
New York, NY09-1985
Skills
- Mechanical recoveries
- Sales negotiation
- DOT compliance
- Cashflow management
- Financial analysis
- Business planning
- Business operations management
- Regulatory compliance
- Operations management
- Negotiation
- Human resources
- Sales strategy development
- Hiring
- Cost management
- Relationship management
- Human resource management
- Vendor negotiation
- Staffing
References
References available upon request.
Timeline
OWNER OPERATOR
M&M TILE RESTORATION OF SOUTH FLORIDA
02.2018 - 11.2024
Manager
M&M TILE RESTORERS
01.1999 - 01.2018
High School Diploma -
JOHN ADAMS
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