Amy Herbert
Owasso,OK
Summary
Highly determined to take on new challenges. Strong work ethic, adaptability, and exceptional people skills. Ambition to succeed with a friendly and positive attitude.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Orthopedic Center
Tulsa, OK
02.2022 - Current
- Organized patient charts before each day's clinic sessions began.
- Provided assistance to medical staff in performing minor surgical procedures.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
Manager
Riviera Tanning Spa
Owasso, OK
10.2019 - 11.2020
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
- Provided training to new staff members on proper operation of equipment.
- Advised clients on the best sunless tanning methods available in the salon.
- Greeted customers and provided information about tanning services.
- Conducted weekly sales promotions to attract new business opportunities.
- Assisted customers with selecting the most suitable tanning package for their needs.
- Maintained a clean and sanitary environment in the salon at all times.
Server
Red Robin
Owasso, OK
11.2018 - 09.2019
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
CNA Certificate - Medical
Wings HealthCare Training
Broken Arrow, OK10-2020
High School Diploma -
Owasso High School
Owasso, OK05-2019
Skills
- Thrives under pressure
- Ability to adapt quickly in any environment
- Quick problem solver
- Maintaining confidentiality
- Communication
- Organization
- Positive attitude
- CPR Certified
Timeline
Medical Assistant
The Orthopedic Center
02.2022 - Current
Manager
Riviera Tanning Spa
10.2019 - 11.2020
Server
Red Robin
11.2018 - 09.2019
CNA Certificate - Medical
Wings HealthCare Training
High School Diploma -
Owasso High School