Amy Hicks

Lead, train, and mentor a team of specimen processors and data entry clerks.
Oversee daily operations to ensure specimens are processed accurately and efficiently.
Assign tasks, provide guidance, and monitor performance to meet operational goals and standards.
Serve as the main point of contact for issues related to specimen processing and data entry.
Address any discrepancies in specimen handling or data entry and implement corrective actions as needed..

• Followed safety protocols while handling hazardous materials.
• Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
• Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
• Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.

• Assist in maintaining a clean and safe work environment for grooming dogs
• Ensure all grooming tools are cleaned and sanitized after each use to prevent the spread of any skin infections or diseases from one dog to another
• Efficiently managed time by prioritizing tasks according to urgency, resulting in timely completion of all assignments.
• Proactively addressed client questions and concerns regarding their pet''s grooming needs, leading to increased customer loyalty.

• Assist in monitoring and reporting changes in residents' condition and/or behavior
• Ensure residents' safety and well-being by providing assistance with daily activities such as bathing, dressing, and eating
• Assist in the proper documentation of residents' health records to ensure accuracy and compliance with legal requirements

• Provide compassionate and quality care to residents, ensuring their safety and well-being at all times
• Implement infection control protocols to ensure the safety and well-being of residents
• Assist with daily activities and personal care of residents, such as bathing, dressing, and grooming, to ensure their comfort and dignity
• Maintain accurate and up-to-date records of residents' health information and care plans, ensuring that all documentation is complete and confidential

• Implement effective infection control practices to ensure the health and safety of residents
• Maintain accurate and up-to-date documentation of residents' care and provide necessary reports to nursing staff
• Ensure residents' privacy and confidentiality by maintaining strict adherence to HIPAA guidelines