Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amy Hine

Matthews,NC

Summary

With over 16 years of professional experience across diverse environments, currently looking for a full-time role to lead strategic initiatives, continuous improvement and change management. Known as a strong & passionate leader with a top-tier MBA & PMP certified and a proven record of effectively leading a team, re-imagining the "big picture" and increasing productivity through efficiency, with a passion in community & sustainability.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Strategic Initiatives & Improvement

Krispy Kreme
Charlotte, North Carolina
02.2022 - Current
  • Lead 4 direct reports through front-end operations, back-end optimization and automation, workforce management, and global operations excellence to develop next gen systems or processes and facilitate continuous improvement
  • Align organizational initiatives to company growth efforts and KPIs by supporting revenue growth, profit efficiency, and improved guest experience by collaboratively developing integrated strategies.
  • Develop cross-functional integrated support and planning to align on budget and resource allocation
  • Develop overall process and plan development to ensure well-researched and thorough execution
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

Director of Development US & Canada

Krispy Kreme
Charlotte, North Carolina
01.2021 - 02.2022
  • Create repeatable process for 400 steps across real estate, design, construction, finance, and operations for effective execution and clear ownership
  • Led 9 new shop openings on time and within budget
  • Support in growth and development of hub and spoke model, market development, and new shop openings
  • Support direct report for New Shop Openings throughout vendor RFPs, cross-functional feedback, and operational improvements
  • Develop overall project dashboard and plan details for easy review of finances, key risks, and project status for all New Shops Openings and Remodels

Sr. Program Manager - New York Market Entry

Krispy Kreme
Charlotte, North Carolina
07.2018 - 01.2021
  • Established the NYLT (New York Leadership Team) and led executives through decision making, risk assessment, and development process for entering New York City market including a global flagship, a 25,000 manufacturing facility, and development of 10 new shops.
  • Design, construct, and open Times Square global flagship location
  • Organize bi-weekly leadership sessions to coordinate alignment and regular trips to New York to meet with key partners for learnings in HR, supply chain, real estate, etc.
  • Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships by leading without authority.

Smart Home Senior Manager

Home Depot
Atlanta, Georgia
12.2015 - 07.2018
  • Responsible for establishing a “Smart Home” dedicated environment within the retail store to execute an efficient sales space to display and promote Smart Home products, based on the customer attributes in the surrounding area
  • End-to-end project management of “test and learn” and “full rollout” merchandising decisions which include corporate and field engagement, procurement of materials, design approval, contracting labor, and managing a budget of $10-20M
  • Maintain close relationship with several vendors (including Google, Nest, Ring, Amazon, etc.) to promote key product attributes
  • Continue “outside the box” research with several retailers and vendors to determine feasibility of testing new and creative ideas
  • Created and led a 3-week onboarding program for 30 new associates, improved delineation amongst several existing teams to clarify task confusion and streamlined the process to estimate and request annual funding for all merchandising departments.

Asset Protection and Safety Lead Manager

Home Depot
Atlanta, Georgia
01.2013 - 12.2015
  • Lead investigating industry-breaking technology to test in a sub-set of stores to reduce loss due to theft while preserving the customer experience in a retail store
  • Create a Cost Benefit Analysis determining all factors that should be measured to return a profitable ROI for The Home Depot prior to roll out on major projects
  • Led an executive-initiated project to design and install an interactive cabinet securing the highest retail merchandise in the store while allowing the customer to swipe and purchase product based on 3D cameras and shelf weight sensors
  • Report out on shrink data analysis to determine key focus areas of including year-over-year analysis, regional/district/store level breakdown

Senior Analyst

Home Depot
Atlanta, Georgia
02.2011 - 01.2013
  • Two year rotational program through the Assurance and Advisory program that complete two project throughout 12 weeks to drive process or financial improvement
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Rotations included operations, IT, supply chain, finance, and merchandising

Fiscal Operations Accountant

Department Of Treasury
Atlanta, Georgia
08.2006 - 02.2011
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Provided journal entries and performed accounting on accrual basis.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Maintained integrity of general ledger and chart of accounts.

Education

MBA - Strategy

Emory University – Goizueta Business School
Atlanta, Georgia
05.2012

Bachelor of Arts - Accounting

Michigan State University
East Lansing, Michigan
05.2006

Skills

  • PMP Certified with experience in Change Management, Agile environments, and Portfolio Development & Management
  • Process development & improvement to create optimal efficiencies
  • Annual planning of strategic initiatives including budgeting & resourcing cross-functional alignment
  • Proficient in SmartSheets, Excel, Word, PowerPoint, Visio, SharePoint, Tableau, Google Docs and Project Management Systems
  • Expert in presenting and public speaking to all audience levels

Accomplishments

  • CEO "Melon Head" Award #501 for designing, planning, constructing, and opening Times Square Global Flagship
  • Home Depot Key Leadership Activities and Awards: 2-Time Quarterly Executive Managers Award “Planning Organizational Change” Course Home Depot Mentor Leader (6 Mentees) Associate of the Month Homer Awards (12) “Entrepreneurship” Award
  • Member of Women’s Link Power of Public Speaking Training “Respect for All People” Award

Certification


  • Certified Project Management Professional - 2017

Timeline

Director of Strategic Initiatives & Improvement

Krispy Kreme
02.2022 - Current

Director of Development US & Canada

Krispy Kreme
01.2021 - 02.2022

Sr. Program Manager - New York Market Entry

Krispy Kreme
07.2018 - 01.2021

Smart Home Senior Manager

Home Depot
12.2015 - 07.2018

Asset Protection and Safety Lead Manager

Home Depot
01.2013 - 12.2015

Senior Analyst

Home Depot
02.2011 - 01.2013

Fiscal Operations Accountant

Department Of Treasury
08.2006 - 02.2011

MBA - Strategy

Emory University – Goizueta Business School

Bachelor of Arts - Accounting

Michigan State University

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Amy Hine