Amy Hoekwater
Virginia Beach,VA
Summary
Detail-oriented recent college graduate with many criminal and legal studies, with 21 years of work experience. Aiming to leverage academic experience and proven knowledge of customer service, data entry, and executive support to succeed. Frequently praised as efficient by peers, can be relied upon to help any company achieve its goals. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Self-motivated brings proven leadership, organizational, and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
24
24
years of professional experience
Work History
Criminal Data Processor I
Informdata
12.2021 - 01.2024
- Process criminal records
- Review criminal and civil records for accuracy
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Set a positive example for team members by providing high-quality, efficient service.
- Taught new team members the correct procedures for all areas of operations.
- Reviewed court documents to process subpoenas, motions and pleadings
- Process over 1000 cases every month with zero errors
- Maintained a high level of data security by adhering to company policies, protocols, and confidentiality requirements.
Legal Assistant
ESG Law Firm
10.2019 - 08.2020
- OFFICE ASSISTANTLEGAL AID
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements ASSISTANT LEGAL, and managed firm administrative matters.
- Conducted detailed client intakes and entered information into the company database of,35 new clients to the law firm.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
- Edited and proofread legal documents to verify accuracy.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team for over 300 clients.
Executive Assistant
ESG Law Firm
10.2019 - 08.2020
- Screened calls and emails and initiated,actions to respond or direct messages for managers.
- Answered a high volume of phone calls and email inquiries daily to ensure daily operations were met.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for 3 attorneys.
- Managed office inventory, tracking supplies, and placing orders to ensure smooth daily operations.
- Took notes and dictation at meetings to ensure a flawless dissemination of information.
Personal Administrator
United States Navy
06.2000 - 06.2020
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Hear and resolve complaints from customers or the public.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- File and maintain records.
- Process and prepare memos, correspondence, travel vouchers, or other documents
- Receive payment and record receipts for services.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Attend meetings to record minutes.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
- Greet visitors and determine whether they should be given access to specific individuals
- Prepare responses to correspondence containing routine
Education
Associate of Applied Science - Paralegal Studies
American National College
Atlanta, GA02.2021
M.D. - Forensic Psychology
Northcentral University
San Diego, CA08.2020
Bachelor of Science - Forensic Science
American InterContinental University
Schaumburg, IL05.2018
Bachelor of Science - Criminalistics And Criminal Science
Grand Canyon University
Phoenix, AZ05.2018
Skills
- Document Control Support
- Patents and Trademarks
- Project Management
- Legal Document Preparation
- Writing and Editing
- Database Management
- Client Service and Support
- Administrative Support
- Task Prioritization
- Microsoft Excel
- Document Editing
- Data conversion
- Transcribing documents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Criminal Data Processor I
Informdata
12.2021 - 01.2024
Legal Assistant
ESG Law Firm
10.2019 - 08.2020
Executive Assistant
ESG Law Firm
10.2019 - 08.2020
Personal Administrator
United States Navy
06.2000 - 06.2020
Associate of Applied Science - Paralegal Studies
American National College
M.D. - Forensic Psychology
Northcentral University
Bachelor of Science - Forensic Science
American InterContinental University
Bachelor of Science - Criminalistics And Criminal Science
Grand Canyon University
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