Desired Job Title
Customer Service/CashierIndependent Travel AdvisorWork Type
Full TimePart TimeLocation Preference
RemoteHybridLocation: Tallahassee, FL
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Amy Hutcheson
Tallahassee,FL
Work Preference
Summary
Versatile professional with extensive experience in customer service and administrative support. Skilled in cash processing, appointment management, and client relationship development, ensuring seamless customer experiences. Proficient in data management and effective communication, driving operational success.
Overview
12
12
years of professional experience
Work History
Customer Service/Cashier
Lowe's
Tallahassee, Florida
09.2014 - Current
- Greeted customers, establishing a welcoming atmosphere and delivering exceptional service.
- Operated cash registers accurately, processing cash, credit, and debit transactions.
- Assisted customers with product locations, purchases, returns, and general inquiries.
- Resolved customer concerns professionally and efficiently.
- Collaborated with team members to streamline front-end operations, enhancing overall customer experience.
- Maintained a clean, organized, and customer-friendly checkout area.
- Answered incoming phone calls, efficiently directing customers to appropriate departments for prompt assistance.
Independent Travel Advisor
DreamCaster Travel
Tallahassee, Florida
01.2022 - Current
- Serve as the primary point of contact for clients by phone, email, and in person.
- Coordinated with suppliers, vendors, and travel partners to deliver seamless travel experiences for clients.
- Scheduled consultations and managed calendars, coordinating travel arrangements to enhance client experience.
- Build lasting client relationships through outstanding customer service and attention to detail.
- Prepare invoices, travel documents, confirmations, and client correspondence.
- Maintain accurate client records and updated information in CRM systems to support personalized service.
- Answer customer questions promptly and resolve concerns professionally.
- Process payments accurately while maintaining confidentiality of sensitive information.
Education
High School Diploma -
Madison County High School
Madison, FL06-1985
Medical Assisting -
Keiser College
Tallahassee, FLSkills
- Front desk operations
- Customer service excellence
- Multi-line phone systems
- Appointment scheduling
- Data entry
- Office administration
- Microsoft Office suite
- Google Workspace proficiency
- Calendar management
- Records management
- Cash handling and payment processing
- Inventory control
- Written and verbal communication
- Problem solving
- Time management
- Team collaboration
- Confidential information handling
Timeline
Independent Travel Advisor
DreamCaster Travel
01.2022 - Current
Customer Service/Cashier
Lowe's
09.2014 - Current
High School Diploma -
Madison County High School
Medical Assisting -
Keiser College