Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Jackman

Highland

Summary

Dynamic executive assistant with a proven track record at Elite OPS, adept at optimizing operations and enhancing executive productivity. Skilled in problem resolution and customer-oriented support, I excel in fast-paced environments, driving initiatives that align with organizational goals while fostering collaboration and effective communication.

Overview

36
36
years of professional experience

Work History

Executive Assis

Elite OPS
06.2023 - 01.2025
  • Managed executive calendar, prioritizing appointments to optimize CEO's time and ensure strategic focus.
  • Streamlined travel logistics for CEO, ensuring cost-effective arrangements aligned with business objectives.
  • Led special projects as assigned by CEO, driving initiatives that aligned with organizational goals.
  • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.

Inside Sales and Support

Novell
11.1991 - 07.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Care Representative

WordPerfect
08.1988 - 11.1991
  • Assisted customers with inquiries, ensuring prompt and accurate responses.
  • Learned company policies and procedures to provide effective support.
  • Utilized customer relationship management software to track interactions.
  • Collaborated with team members to resolve complex customer issues.
  • Maintained knowledge of products and services for informed assistance.
  • Ensured customer satisfaction through active listening and problem-solving skills.

Education

Associate of Arts - General

Utah Valley University
Orem, UT

High School Diploma -

American Fork High School
American Fork
05-1986

Skills

  • Interpersonal skills
  • Operations management
  • Executive support
  • Customer-oriented
  • Problem resolution
  • Team player

Timeline

Executive Assis

Elite OPS
06.2023 - 01.2025

Inside Sales and Support

Novell
11.1991 - 07.1998

Customer Care Representative

WordPerfect
08.1988 - 11.1991

Associate of Arts - General

Utah Valley University

High School Diploma -

American Fork High School

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