Amy Jackson
Tampa,FL
Summary
Energetic and happy individual who always finds the positive in any situation. Always eager to learn new skills. Experienced in working as part of a team and individually. Honesty and loyalty are never compromised when coming up with creative ways to do tasks. I thrive in new situations. Proven extremely consistent throughout periods of personal and professional development and growth.
Overview
21
21
years of professional experience
Work History
Substitute Teacher
Cambridge Christian School
Tampa, FL
08.2015 - 05.2018
- Worked with middle school and high school teachers to collaborate and be their most valuable resource in their absence
- Assisted students of all ability levels develop life-long learning skills and good study habits
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
Marketer
Tampa Bay Imaging
Tampa, FL
08.2005 - 05.2015
- Utilized various sales techniques to develop relationships with customers and meet their expectations
- Created fun and unique ways to separate my company from other competitors
- Interacted with problematic accounts, helping to build lasting rapport and boosting trust
- Developed and implemented sales strategies to increase revenue
- Networked at events to expand business profits and revenues
- Planned and sponsored events with different companies in the medical field
- Continued ongoing knowledge training by working closely with MRI technicians, CT technicians, and those working in the office to better assist clients and their patients
Assistant
Resnick Law Office
Minneapolis, MN
05.2001 - 05.2004
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings
- Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information
- Assisted with client interviews and took meticulous notes for inclusion in reports
- Created documents relating to various client needs, such as marriage, divorce, custody, alimony, visitation, domestic violence, and separations by working directly with the attorney
- Attended court hearings to better understand laws, and the process in which to better help the clients
Personal Banker
Nations Bank
Tampa, FL
06.1997 - 12.1999
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue
- Assisted customers with setting up or closing accounts, completing loan applications and seeing the procedure through until completion
- Networked to increase client base and encourage existing clients to expand financial portfolios
- Promoted all financial products by maintaining excellent service offering knowledge
- Built client rapport to ensure consistent satisfaction and loyalty
- Maintained an excellent level of customer service for all clients, no matter how big or small their needs were
Corporate Account Manager
Enterprise Rent-A-Car
Tampa, FL
06.1994 - 03.1997
- Oversaw and worked directly with large and small companies that had a need to rent a fleet of vehicles for various needs. Traveled the territory to make sure all needs have been met and that customer service was above and beyond for each customer
- Maintained account information accuracy by communicating frequently with my clients regularly
- Boosted sales numbers with proactive account servicing and diligent relationship-building
- Grew territory consistently through successful networking, partnership development and contract negotiation
Education
Bachelor of Arts - Communication Studies
University of South Florida
Tampa, FL05.1994
Skills
- Communications
- Customer demographics
- Branding
- Making people smile
- Anticipating needs
- Loyalty
- Conflict and dispute resolution
- Time management
- Interpersonal skills
- Adaptability
- Negotiating
- Organizing
- Creative thinking
- Networking
- Enforcing Classroom Rules
Tampa Buccaneer Cheerleader
Cheered for my home team as well as doing promotions and making special appearances at many events. 1995-1998
Additional Information
Internships:
93.3 FLZ radio broadcast
104.7 oldies radio broadcast
Cincinnati Reds Spring Training
Time To Give Back
During the last few years, I took a step in a different direction:
- Volunteered at St. Joe's Women's Hospital. I was the face of the hospital welcoming new moms and dads and assisting them with delivery procedures.
- Cancer advocate for my mother. Took her to all appointments and procedures and strived to make her experience a little less scary. Communicated with doctors and organized a plan for her.
- Planned parties and assisted in hosting events locally. My most recent party was an NFL Draft Party.
- Served others who were in crisis with personal situations that I was able to offer guidance and provide relief.
Timeline
Substitute Teacher
Cambridge Christian School
08.2015 - 05.2018
Marketer
Tampa Bay Imaging
08.2005 - 05.2015
Assistant
Resnick Law Office
05.2001 - 05.2004
Personal Banker
Nations Bank
06.1997 - 12.1999
Corporate Account Manager
Enterprise Rent-A-Car
06.1994 - 03.1997
Bachelor of Arts - Communication Studies
University of South Florida