Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amy Jaeger

Amy Jaeger

Safety Harbor

Summary

Licensed Massage Therapist with extensive experience in client relationship management and service delivery. Excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic.

Overview

18
18
years of professional experience

Work History

Licensed Massage Therapist & Owner

Kneaded Relief Massage & Body Work
Tampa
01.2018 - Current
  • Preformed and managed massage therapy on average of 80 clients a month.
  • Traveled to clients at their homes and offices throughout Tampa Bay.
  • Followed all health and safety guidelines to provide a clean environment for clients.
  • Researched, purchased, and inventoried products used for service
  • Upheld an unarmed license to practice.
  • Managed client’s payment transactions and upkept their appropriate schedules.
  • Wrote detailed SOAP notes on each client and their appointments.
  • Provided therapeutic massages tailored to individual client needs and preferences.
  • Educated clients on self-care techniques and wellness practices for better health.
  • Maintained a clean and organized workspace to ensure a safe environment.
  • Utilized various massage techniques including Swedish, deep tissue, and trigger point therapy.
  • Managed client records and documentation to track treatment progress effectively.
  • Developed strong relationships with clients to enhance trust and satisfaction levels.
  • Participated in ongoing training to stay current with industry trends and practices.
  • Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
  • Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.

Licensed Massage Therapist

Carrollwood Day Spa
Carrollwood
06.2013 - 01.2018
  • Preformed various massage modalities.
  • Accepted on a scheduled and walk in basis.
  • Prepared and sanitized workspaces for client and coworkers.
  • Created strong connections between client and massage therapist, to retain trust in the service.
  • Delivered personalized massage therapies tailored to individual client needs.

Assistant Team Leader of Whole Body

Whole Foods Market
Tampa
01.2007 - 05.2012
  • Assisted team leader in coordinating daily operations and team activities.
  • Supported staff training initiatives to enhance product knowledge and customer service.
  • Facilitated communication between departments to ensure smooth workflow and collaboration.
  • Monitored inventory levels and assisted with stock replenishment processes.
  • Implemented best practices for maintaining store cleanliness and organization standards.
  • Engaged customers by providing product recommendations and answering inquiries.
  • Collaborated with management to develop promotional displays and marketing materials.
  • Resolved customer issues promptly to maintain a positive shopping experience.

Education

License for Massage Therapy -

Erwin Technical College
08-2013

Bachelor of Arts Degree - Art History Major, Business Minor

Ithaca College
06-2001

Skills

  • Knowledge of Mind Body and Square software for client scheduling and payment
  • Team collaboration
  • Problem solving
  • Client assessment
  • Health and safety compliance
  • Time management
  • Workspace organization

Timeline

Licensed Massage Therapist & Owner

Kneaded Relief Massage & Body Work
01.2018 - Current

Licensed Massage Therapist

Carrollwood Day Spa
06.2013 - 01.2018

Assistant Team Leader of Whole Body

Whole Foods Market
01.2007 - 05.2012

License for Massage Therapy -

Erwin Technical College

Bachelor of Arts Degree - Art History Major, Business Minor

Ithaca College

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