Amy Jergerian
Westland,MI
Summary
Experienced Embroidery Manager with demonstrated background in managing intricate embroidery projects from conceptualization to completion. Strong skills in quality control, staff supervision and training, and workflow optimization to ensure timely production. Known for creative problem-solving abilities and leadership acumen that have consistently enhanced operational efficiency in previous roles. Recognized for keen eye for design and commitment to maintaining high standards of craftsmanship.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Embroidery Manager
Heritage Logo Works
Plymouth, MI
11.2021 - Current
- Monitored inventory levels of supplies used in the production of embroidered items.
- Developed and implemented strategies to increase customer satisfaction in embroidery services.
- Created detailed work instructions and trained staff on proper techniques for producing quality embroidered products.
- Resolved customer complaints regarding errors or delays in the delivery of embroidered goods.
- Assisted with troubleshooting technical issues related to machinery used in the production process.
- Evaluated current processes and identified areas where improvements could be made to increase efficiency and reduce costs associated with production.
- Removed stitches from garments to be altered by using rippers or razor blades.
- Oversaw team and kept members on task to complete orders according to deadlines.
- Resolved customer complaints and adjusted orders.
- Supervised production schedules, production quality and on-time delivery.
Education
Massage Therapy
Schoolcraft College
Livonia, MI06-2017
Associate of Arts - Liberal Arts And Sciences
Henry Ford College
Dearborn, MI06-2015
Skills
- Quality Control
- Strategic thinker
- Production Planning
- Process Improvement
- Multitasking Abilities
- Manage schedules
- Time management abilities
- Adaptability
- Problem-solving abilities
- Train employees
Affiliations
- Gardening
- Baking
- Painting
- Crafting
Certification
- Massage Therapy
Timeline
Embroidery Manager
Heritage Logo Works
11.2021 - Current
Massage Therapy
Schoolcraft College
Associate of Arts - Liberal Arts And Sciences
Henry Ford College
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